- German based and Leading world-wide supplier of automation technology
- Be a part of fastest growing GCC /Technology hub in Bangalore
About Our Client
A Global leader in automation technology and industrial education, providing pneumatic and electromechanical components for factory and process automation.
Job Description
- Support customers remotely to troubleshoot and commission their pneumatic and process automation systems
- Identify and resolve technical issues related to product malfunction / wrong installation / wrong parameterization, etc
- Responsible for solving customers and internal technical inquiries
- Select the proper components for the customer's Factory and Process Automation application
- Use technical features and parameters based on catalogue information to solve technical enquiries
- Keep an open communication with other Festo companiesworldwide to clarify customer-specific problems and technical details
- Participate actively in technical trainings
The Successful Applicant
A successful Technical Support Engineer - Pneumatics and Process Automation should have:
Degree in B.E/B.Tech in the field of Mechanical/Electrical/Mechatronics with 3 to 5 years of experience in Installation & commissioning, Application, Product/Technical support or similar roles
- Experience in product selection, BOM, simulation, and sizing
- Experience in customer interaction such as technical discussion, on-site/remote service
- Strong knowledge of products and applications in the field of Pneumatic and Process Automation
- Troubleshooting of pneumatic components and providing technical assistance to solve the problem
- Strong analytical skills to analyse, review and resolve customer support tickets
- Excellent written and verbal English communication
- Very good MS Office knowledge
What's On Offer
- Competitive salary package tailored to your expertise.
- Opportunities for professional growth in the industrial and manufacturing sectors.
- Exposure to advanced technologies in pneumatics and process automation.
- Work-life balance with a supportive company culture.
- Location advantage in Bengaluru, a hub for innovation and technology.
If you are passionate about the mechanical industry and looking for a challenging role in Bengaluru, apply now to join a forward-thinking organization.
Contact: Pramod Prabhakar
Quote job ref: JN-032026-6979979
