Technical Support Engineer Job Opening in hyderabad

Description

We are seeking a motivated Technical Support Engineer to join our team in Hyderabad. This role is ideal for candidates with 0-1 years of experience who are eager to learn and grow in the field of technical support.

Responsibilities

• Provide technical support to customers via phone, email, and chat.
• Troubleshoot and resolve hardware and software issues for clients.
• Document and track customer interactions and issues in the support ticketing system.
• Assist in the setup and configuration of software and hardware products for customers.
• Collaborate with team members to improve support processes and customer satisfaction.

Skills and Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Basic understanding of computer hardware, software, and networking concepts.
• Familiarity with operating systems such as Windows, macOS, and Linux.
• Strong problem-solving skills and ability to troubleshoot technical issues.
• Excellent communication skills, both verbal and written.
• Ability to work effectively in a team environment and interact with customers.

Job Title: Technical Support Engineer

Qualification : Any degree / B.Tech

Year of passing : 2021-2026

Experience: Freshers & experience

Salary: 3lpa to 4lpa

Location: Bangalore and hyderabad

Requirement: Good communication & skills required

Interested Candidate Kindly Call Or What's App Srija HR - 8124 404 404