Experience required - 0.8 to 2.5 years
Job description
- Should have attended regular school/college with 10+2+3 as minimum qualification (regular/fulltime course) in any stream of subject, Diploma graduates - 10+2+3 years as minimum qualification.
- Good understanding of computer systems, mobile devices and other tech products.
- Ability to diagnose and troubleshoot basic technical issues.
- Fresher or has a work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role.
- Ability to provide step-by-step technical help, both written and verbal.
- Experience with solving computer related problems.
- Experience working with company escalation policy.
Role: Technical Support - Voice/ Blended
Client is: A Fortune 500 Global IT Services & Consulting Company
Employment Type: Full Time, Permanent
Role Category: Voice / Blended
