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Technical Support Engineer - International Voice Support

Quess IT Staffing (Formerly known as Magna Infotech)
1-5 Years
1.5 - 5 LPA
Bengaluru
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Job Description

Technical Support Engineer

Location: Bangalore

Experience: 1+ Year

CTC: Up to ₹5.2 LPA (Based on Experience)

Notice Period: Immediate Joiners Only

Employment Type: Full-Time

Job Summary

We are looking for a skilled Technical Support Engineer to provide technical assistance and troubleshoot hardware, software, and connectivity-related issues.

Key Responsibilities

  • Troubleshoot and resolve technical issues related to desktops, laptops, and applications.
  • Provide technical support to users through calls, emails, or ticketing systems.
  • Diagnose hardware, software, OS, and basic network issues.
  • Maintain and update support tickets with accurate resolution details.
  • Escalate complex issues to the appropriate technical teams.
  • Ensure timely resolution and excellent customer/user experience.

Required Skills

  • 1+ year of experience in Technical/IT Support.
  • Good knowledge of Windows OS and desktop troubleshooting.
  • Basic understanding of networking and connectivity.
  • Strong communication and problem-solving skills.
  • Ability to work independently and handle multiple support requests.

Interested candidates can share their updated resume for consideration.

9886873592

Bachelor Of Technology (B.Tech/B.E), Bachelor of Dental Surgery (B.D.S), Bachelor of Homeopathic Medicine and Surgery (BHMS), Bachelor of Science (B.Sc), Bachelors of Law (B.L/L.L.B), Bachelor in General Studies (BGS), Bachelor of Arts (B.A), Bachelor of Applied Science (BAS), Bachelor of Education (B.Ed), Bachelor of Ayurvedic Medicine and Surgery (BAMS), Bachelor of Business Administration (B.B.A), Bachelor of Interdisciplinary Studies, Bachelor of Commerce (B.Com), Bachelor in Hotel Management (B.H.M), Bachelor of Architecture (B.Arch), Bachelor Of Pharmacy (B.Pharm), Bachelor of Music Education (B.M.E.), Bachelor of Social Work (B.S.W), MBBS, Bachelor of Health Science, Bachelor Of Computer Application (B.C.A), Bachelor of Liberal Arts (BLA/ALB), Bachelor of Music

More Info

Job Type:
Permanent Job
Role:
Other Roles
Function:
Others
Employment Type:
Full time

About Company

Quess Corp Limited (Quess) is India’s leading business services provider, leveraging our extensive domain knowledge and future-ready digital platforms to drive client productivity through outsourced solutions.
We provide a host of technology-enabled staffing and managed outsourcing services across processes such as sales & marketing, customer care, after-sales service, back office operations, telecom operations, manufacturing operations, facilities and security management, HR & F&A operations, IT & mobility services, etc.
Our passion for delivering exceptional services, augmented by proprietary digital platforms, has strongly established our credentials as India’s largest employer in the private sector and the biggest integrated business services provider in the country. With 550,000+ employees spread across 9 countries, we serve over 3,000 clients. We are proud to achieve this success as a 15-year old start-up.

Job ID: 153894109

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Last Updated: 08-09-2026 04:22:54 AM
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