Technical Support Engineer International Voice Process

Dear Candidate,

Greetings from Movate Technologies (formerly CSS Corp)!

Job Description :

Position : Technical Support Engineer – International Voice Process

Location : Ground Floor, Ambit IT Park, No. 32A & B, Ambit Road, Ambattur Industrial Estate, Chennai, Tamil Nadu — 600058, India

Shift : Night Shift

Weekly Off : Rotational Weekdays

Responsibilities:

· Respond promptly, courteously, and knowledgeably to technical support inquiries

· Provide top-tier support to all customers with a goal of first call resolution

· Educate customers on system installation/use, and assist in troubleshooting

· Utilize prior customer support experience to enable customer success and happiness

· Use problem-solving skills to solve customer issues and address concerns

· Outbound calls to current customers to address issues, when needed

Notice Period : Immediate Joiner/15 Days

Educational Qualification: Any Bachelor's Degree

CTC: 3 LPA to 4.5 LPA

How to Apply:

If your experience matches the above job description, kindly send your updated resume to:

[Confidential Information]

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