B
Technical Support Engineer
B
- Posted 10 days ago
- Over 500 applicants have applied
Job Description
Responsibilities
- Provide technical support to customers.
- Troubleshoot database, cloud, API, and integration issues.
- Work with Engineering, Product, and Documentation teams to resolve issues.
- Maintain case documentation and support processes.
- Create knowledge base articles and improve support tools.
Preferred candidate profile
- Experience in a technical role.
- Strong knowledge of at least two areas: databases, distributed systems, cloud, Linux/Unix, or programming.
- Strong troubleshooting and analytical skills.
- Excellent written and verbal communication.
- Customer-focused and proactive approach.
- Ability to work independently in a fully remote environment.
Spotlight
- WFH setup, Mobile bill reimbursements, Health & insurance
Bachelor Of Technology (B.Tech/B.E), Masters in Technology (M.Tech/M.E), Master of Public Administration (MPA), Bachelor of Business Administration (B.B.A), Post Graduate Programme in Management for Executives (PGPX), Master in Computer Application (M.C.A), PGP, Master of Library & Information Science (MLIS), Doctor of Business Administration (DBA), Bachelor Of Computer Application (B.C.A), Post Graduate Diploma in Computer Applications (PGDCA), PGDM
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