About Us
Power Bridge is a customer centric AV & IT Infrastructure Solution & Services Provider, pivoting to bridge the Gap between innovative IT products, solutions and Customer needs.
With Offices in Bangalore (HQ) and Hyderabad, we boast the capabilities and operational excellence to execute projects for our customers across India.
Our Passionate teams across business functions work in tandem with our Industry leading Technology partners to deliver hassle-free technology upgrades projects with time bound SLA's.
We are looking for a Technical Support Engineer AV to provide first-level support for Audio-Visual systems across meeting rooms, conference halls, and collaboration spaces. The role involves installation assistance, troubleshooting, and ensuring the seamless operation of AV equipment to support business meetings and events.
Requirements
Key Responsibilities
- Provide L1 technical support for AV systems, including projectors, displays, video conferencing tools, microphones, speakers, and control systems
- Set up and support meeting rooms, conference calls, webinars, and live events
- Troubleshoot basic hardware, software, and connectivity issues related to AV equipment
- Coordinate with internal IT teams and external vendors for escalated AV issues
- Perform routine checks, testing, and preventive maintenance of AV systems
- Ensure proper cabling, power connections, and equipment placement
- Assist users with AV tools such as Zoom, Microsoft Teams, Webex, etc.
- Maintain inventory and documentation of AV equipment and issues
- Ensure adherence to company safety and quality standards
Required Skills & Qualifications
- Basic understanding of Audio-Visual systems and components
- Knowledge of video conferencing platforms and collaboration tools
- Familiarity with microphones, mixers, speakers, cameras, and displays
- Basic networking knowledge (LAN, HDMI, VGA, USB, IP-based AV)
- Good troubleshooting and problem-solving skills
- Strong communication and customer support skills
Educational Qualification
- Diploma / Bachelor's degree in Electronics, IT, Networking, or related field
- Relevant AV or IT support certifications are a plus
Benefits
- Health insurance coverage for employee, Spouse, and Kids.
- Long-term benefit savings plan with employer matching contributions.
- Opportunities for professional development and advancement within the organization.
