Technical Support Engineer

Job Title: IoT Support / Technical Support Specialist
Location: Connaught Place, New Delhi
Experience: 12 years in IoT / GPS / Technical Support
Job Type: Full-time
Gender Preference: Male (field work involved)
Requirement: Must have own bike
Salary: 20,000 30,000 in-hand

Job Description:
Looking for an IoT / Technical Support Specialist with hands-on experience in GPS or IoT devices. The role includes customer handling, device troubleshooting, and field visits for installation and assembly.

Responsibilities:

• Provide technical support for IoT and GPS devices

• Handle customer queries (calls, emails, on-site)

• On-site GPS installation, assembly, wiring, and configuration

• Soldering, device testing, and basic hardware repairs

• Troubleshoot GPS, SIM, power, and connectivity issues

• Maintain logs and service reports

• Coordinate with R&D/Support teams for escalations

Must-Have Skills:

• 12 years of experience in IoT/GPS/Technical Support

• Basic electronics and IoT hardware knowledge

• Soldering skills

• Understanding of UART, RS485, I2C (basic level)

• Good communication for customer handling

Additional Requirements:

• Comfortable with regular field work

• Must have own bike

• Good problem-solving and time-management skills

Why Join Us:

• Work on real IoT and GPS solutions

• Hands-on technical and field exposure

• Growth opportunities in Technical/Field Support