Company Description
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Role Description
This is a full-time on-site role for a Technical Support Engineer located in New Delhi. The Technical Support Engineer will be responsible for providing technical support, troubleshooting issues, and handling customer inquiries. Daily tasks include diagnosing and resolving technical problems, offering proactive support to clients, and ensuring customer satisfaction through efficient service delivery.
Qualifications
- Technical Support and Troubleshooting skills
- Strong Analytical Skills
- Customer Support and Customer Service skills
- Excellent problem-solving abilities and attention to detail
- Ability to work under pressure in a fast-paced environment
- Strong communication and interpersonal skills
- Experience in the telecommunications industry is an advantage
- Bachelor's degree in Computer Science, Information Technology, or related field
