Technical Support Associate

Hi Folks,

Greetings for the day!

I am pleased to inform you that Teleperformance Global India, a French-based MNC, is offering an exciting opportunity for you to join our team.

• Role : Technical Support Associates.
• Experience : 2years+
• Proficiency B2 Spoken/Written ( Workday Test )
• Education Graduate in any stream or Eng. Pref.
• Location Gurugram
• Flexible in 24*7 environment.

Job Description

2+ Years experience in Troubleshooting or Repairing with Deep knowledge in at least three of the following areas:

Connectivity (Ethernet, WiFi, WDM, IPv4 and IPv6)

Switching (MPLS, QinQ)

Routing (BGP, OSPF, IS-IS)

Network security and Anti-DDoS measures

Internet services (DNS, DHCP, NTP, UPnP, NAT etc.)

Knowledge and troubleshooting about most common consumer devices (NAS, IoT, Smart devices, etc.)

Residential or enterprise Wi-Fi design and remote troubleshooting

If you're interested, please share your updated CV with me at [Confidential Information]. with below details:-