Technical Support Associate Health Tech - B Pharma

Description

We are looking for a Technical Support Associate in the Health Tech sector. This role is ideal for freshers/entry-level candidates who are passionate about technology and healthcare. You will be responsible for providing technical assistance to users and ensuring a smooth experience with our health tech products.

Responsibilities

• Provide technical support to healthcare professionals and patients regarding health tech products.
• Troubleshoot and resolve issues related to software and hardware in health tech applications.
• Assist users in navigating health tech platforms and ensure they are utilizing the products effectively.
• Document customer interactions and technical issues for future reference and improvement.
• Collaborate with cross-functional teams to enhance product functionality and user experience.

Skills and Qualifications

• Bachelor's degree in Pharmacy or a related field. - Must
• Strong understanding of health tech applications and software.
• Excellent problem-solving skills and the ability to troubleshoot technical issues.
• Strong communication skills, both verbal and written, to convey technical information clearly.
• Ability to work in a fast-paced environment and manage multiple tasks efficiently.
• Proficient with computer systems and basic networking concepts.

Contact - Deepika - Hr - +91 91504 21826