Technical Specialist

As a Technical Specialist, you will play a key role in designing, developing, and enhancing software solutions for integrated hardware/software systems in the EMS/NMS or OSS domain. With expertise in Core Java, Spring, Kafka, Hibernate, and Agile development, you will analyze complex technical requirements, troubleshoot issues, and drive process improvements. You will also leverage your strong knowledge of Relational Databases, SQL, ORM technologies (JPA2, Hibernate), and UI frameworks like Dojo or React to deliver high-quality solutions. In addition to leading small projects and mentoring less experienced team members, you will apply best practices to maintain quality standards and ensure seamless customer experiences. A solid understanding of OTN, DWDM transport protocols, and hands-on experience in requirement analysis, coding, and unit testing will make you a valuable contributor to the team.

You Have:

• Bachelors degree with 5 to 8 years of experience.
• Sound knowledge of CORE JAVA, Spring, Kafka, Hibernate, continuous integration, and agile practices.
• Excellent knowledge of Relational Databases, SQL, and ORM technologies (JPA2, Hibernate).
• Exposure to UI technologies like Dojo and REACT is an added advantage.

It would be nice if you also had:

• Should have hands-on experience in development activities such as requirement analysis, coding, and unit testing.
• Development experience in EMS/NMS or OSS and knowledge of OTN and DWDM transport protocols.
• Strong analytical and debugging skills.
• Works independently within broad guidelines, using best practices and knowledge of internal and external business issues.
• Substantial discretion and applies specialist knowledge, analytical skills, judgment, and broad conceptual.
• Analyses, designs, develops, and tests products, services, improvements, and bug resolutions for integrated hardware/software systems.
• Resolves customer trouble tickets, diagnoses complex problems/issues (e.g., hardware, software, or a combination) and provides resolutions or recommends corrective actions.
• Plans technical requirements based on customers needs.
• Retains technical and design knowledge for assigned products and technologies and provides training to lower support teams (Tier 2 and Tier 3).