Technical Service Manager
Technical Service Manager
Litmus7 Systems ConsultingEarly Applicant
- Posted 2 months ago
- Be among the first 10 applicants
Job Description
- 10+ years of experience in production operations / service management / technical operations / SRE-adjacent roles in enterprise systems.
- Familiarity supporting a custom-built eCommerce platform in a distributed environment.
- Strong technical understanding of Java microservices architecture, API management, Event streaming/messaging using Kafka, Azure Integration Services (Logic Apps / Service Bus / Event Grid / etc.), ESB concepts (routing, transformation, orchestration, canonical models).
- Proven capability running:
- Incident management (P1/P2), SWAT calls, stakeholder comms.
- Problem management and driving RCAs to closure
- SOP/runbook authoring and operational governance.
- Strong understanding of observability and ops practices:
- Logs/metrics/traces, alerting hygiene, dashboards, error budgets.
More Info
Key Skills
error budgets
Azure Integration Services
logs
ops practices
canonical models
traces
alerting
Java microservices architecture
Event streaming
Event Grid
ESB concepts
observability
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