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Hetero Labs Limited

Technical Service Department

0-1 Years
0.5 - 0.5 LPA
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  • Posted 13 hours ago
  • Over 100 applicants
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Job Description

As a B.Tech (Chemical) graduate joining the Technical Service Department as a fresher, your responsibilities would typically include a mix of technical support, troubleshooting, and continuous learning. Here's an outline of some key responsibilities you might take on:

  1. Technical Support & Assistance:
  • Provide support to senior engineers and other departments regarding the technical aspects of products or processes.
  • Assist in troubleshooting issues related to chemical processes or product quality and help identify solutions.
  • Handle technical queries from customers or internal teams.
  1. Product & Process Testing:
  • Conduct laboratory tests to support product development, quality control, or troubleshooting.
  • Analyze test data and report findings to senior engineers for further action.
  1. Process Optimization:
  • Assist in evaluating and optimizing existing chemical processes to improve efficiency, safety, or cost-effectiveness.
  • Support in scaling up laboratory-scale processes to pilot or production levels, ensuring technical feasibility.
  1. Documentation & Reporting:
  • Document technical procedures, experiments, and troubleshooting steps accurately.
  • Assist in preparing reports, presentations, or product manuals for both internal stakeholders and customers.
  1. Quality Assurance:
  • Support the monitoring and maintenance of product quality by ensuring compliance with industry standards and regulations.
  • Help in conducting inspections or audits related to production processes.
  1. Customer Support:
  • Assist in providing technical assistance to customers, including troubleshooting, addressing complaints, or resolving issues with products or services.
  • Coordinate with sales and production teams to ensure customer requirements are met.
  1. Learning & Development:
  • Participate in training programs or workshops to enhance technical skills, knowledge about products, and industry best practices.
  • Stay updated with the latest chemical engineering trends and technologies.
  1. Collaboration with Cross-Functional Teams:
  • Collaborate with production, R&D, and quality assurance teams to implement changes or improvements in chemical processes.
  • Communicate effectively with colleagues from various departments to ensure smooth operations.
  1. Health, Safety, and Environmental Compliance:
  • Ensure adherence to safety protocols and environmental regulations in the laboratory and production areas.
  • Assist in implementing safety measures and procedures during technical operations.

As a fresher, you might start with basic tasks and progressively take on more complex responsibilities as you gain experience.

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About Company

Job ID: 104832953

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