Requirements
- 5-6 years total experience in IT/technology delivery, with an early-career foundation in a technical role (engineering, QA, technical support, business analysis, or similar) before transitioning into project management
- 3+ years in a directly client-facing PM, TPM, or delivery lead role at a consulting firm, GSI, or product company with a services arm you have personally owned senior client relationships, not just supported them.
- Proven track record running multiple parallel engagements (3+ at a time) with distinct clients, timelines, and tech stacks and the operating habits to keep them all on track.
- Strong executive presence and stakeholder management skills, comfortable presenting to and pushing back on Directors, VPs, and CTOs on scope, timeline, and commercial topics.
- Broad technical literacy you can follow a high-level conversation about cloud, data, or AI systems; ask sensible questions; and translate between engineering and business; you do not need to be hands-on.
- Strong command of delivery methodologies Agile/Scrum, Kanban, milestone/waterfall and the judgment to know when to use which. Excellent written and verbal communication in English; you can write a crisp status update, run a steering committee, lead a difficult escalation call, and de-escalate a tense client conversation.
- Process-driven mindset balanced with startup pragmatism you build structure where it is missing, but you do not let process become the work Result-oriented, you measure success by what shipped and what the client got, not by tickets closed.
- Comfort with project tooling (Jira, Confluence, Asana, Notion) and reporting tools (Looker, Sheets, Excel).
- You started your career in technology and never lost your curiosity for it but you found your strength in running teams and delivering outcomes, not in writing code. You are at your best in front of clients.
- You build trust fast, communicate with clarity, and stay composed when the conversation gets difficult.
- You can hold five engagements in your head at once without dropping context; each client feels like they have your full attention.
- You partner closely with tech leads; you trust their technical judgment, you ask sharp questions, and you make sure delivery risks get surfaced early.
- You bring calm to chaos; when a project is on fire, you are the person clients and engineers both want in the room.
- You write well; your status updates are read because they are useful, not because they are mandatory.
- You are direct: you raise risks early, push back on scope creep, and have hard conversations with clients and engineers when needed, with respect.
- You take ownership; you do not wait for a process to exist before you solve a problem.
- You stay curious about the modern data, cloud, and AI landscape we operate in.
Strongly Preferred
- Exposure to GCP, BigQuery, Looker, Snowflake, Databricks, or Elasticsearch in past delivery roles.
- Experience delivering data platform, BI migration, or AI/ML engagements.
- Experience managing fixed-price and T& M engagements, including commercial governance and change orders PMP, PRINCE2 CSM, or SAFe certification Pre-sales / solution-shaping experience.
This job was posted by Helora Padmini from Squareshift.