Technical Project Manager III - Adobe Analytics / Customer Journey Analytics

Join our dynamic team to innovate and drive technology advancements, contributing to significant business growth and client success.

As a Technical Project Manager III in Corporate Technology - Employee Platforms , you will help lead complex technology projects and programs that drive business goals and create value for clients, employees, and stakeholders. Applying a broad knowledge of technical principles, practices, and theories is essential to developing innovative solutions, along with leveraging analytical reasoning and adaptability skills to navigate through ambiguity and change. Your strong communication abilities will enable you to effectively collaborate with cross-functional teams and manage stakeholder relationships, ensuring alignment on project objectives and governance. By optimizing resources and managing risks, you will contribute to the successful delivery of high-impact projects that shape the future of the firm.

Job responsibilities

• Collaborate with stakeholders to understand business requirements and translate them into technical specifications for analytics implementation
• Implement Adobe Analytics solutions using Adobe Launch, ensuring best practices and maintaining data integrity
• Configure and deploy tags, triggers, and variables to capture and track user interactions and behavior on web and mobile apps
• Conduct thorough testing and debugging of Adobe Analytics implementations to ensure accurate data collection and reporting
• Collaborate with cross-functional teams to understand KPIs and develop Solution Design References (SDRs) for optimal data collection
• Work closely with development teams, designers, and product managers to optimize data collection strategies and enhance reporting capabilities
• Provide support and troubleshooting for Adobe Analytics implementations, resolving issues related to data discrepancies
• Stay current with industry trends and Adobe Analytics updates to continuously improve processes
• Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure timely and successful delivery
• Identify and mitigate project risks, proactively addressing potential roadblocks and implementing risk management strategies
• Monitor project progress, adjust plans and schedules as needed, and provide regular status updates to stakeholders, ensuring transparency and effective communication throughout the project lifecycle

Required qualifications, capabilities, and skills

• Formal training or certification as Technical Project Manager and 3+ years applied experience

• Hands on experience in Adobe Analytics tag management (Launch) and Workspace.
• Familiarity with data layer concepts and best practices for data collection across platforms.
• Analytical and problem-solving skills with attention to detail.
• Understanding of APIs

Preferred qualifications, capabilities, and skills

• Adobe Analytics Launch (Data Collection)
• Customer Journey Analytics
• Adobe Experience Platform - Web and Mobile SDK
• Understanding of Customer Journey Analytics is a plus