About ETS
ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 75 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including TOEFL, TOEIC, GRE and Praxis tests, serving millions of learners in more than 200 countries and territories. Through strategic acquisitions, we've expanded our global capabilities: PSI strengthens our workforce assessment solutions, while Edusoft, Kira Talent, Pipplet, Vericant, and Wheebox enhance our educational technology and assessment platforms across critical markets worldwide.
Through ETS Research Institute and ETS Solutions, we're partnering with educational institutions, governments, and organizations globally to promote skill proficiency, empower upward mobility, and unlock opportunities for everyone, everywhere. With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, we deliver nearly 50 million tests annually. Join us in our journey of measuring progress to power human progress worldwide.
Under direction from the Program/Product Relationship Manager (PRM), Manager, Director or Executive Director, the Technical Project Lead (TPL) is responsible for set up, planning, scheduling and controlling of project/initiative activities to achieve deliverables, performance, cost and time objectives and business benefits for a given scope of work, while using resources efficiently and effectively. The Technical Project Lead (TPL) effectively leads, coordinates and oversees work across IT projects within a department and/or across departments. This is a hands-on role that is deeply involved in the daily operations, goals, and troubleshooting activities of the department. This role is committed to successful and timely delivery across the organization. The Technical Project Lead collaborates with stakeholders to formulate project scope for the management of large projects or several smaller independent projects.
- Implement IT strategy consistent with individual business unit goals and IT team direction.
- Participate in the creation of technical project teams.
- Provide learning and development opportunities by sharing Subject Matter Expertise.
- Anticipate, assess, and mitigate issues, coordinating across teams as a single point of contact as necessary and escalate when necessary.
- Define, organize, guide, coordinate, monitor and execute the work effort to deliver new products, services and methods to business customers within defined constraints for time, cost, quality/scope
- Accurately forecast time, resource needs and work estimates for required work.
- Effectively collaborate across IT teams and Domains to mitigate risks and solve problems in order to meet business commitments.
- Regularly update leadership on progress and status of assigned projects and ensure production goals are successfully met.
- Oversee and manage the assignment and completion of staff projects, task, and duties.
- Apply project management skills to perform ongoing review of program status; identify risks along with mitigation plans.
- Document program progress including implementation, timelines, issues, risks, and successes to maintain program course.
- Communicate effectively in writing and through verbal communications, face to face and through collaborative communication tools.
- Be able to communicate effectively to a wide range of people (including presentations/meetings), including effective and timely escalation when necessary
- Identify and flag changes that need to be addressed. Changes may be internal to IT or broader outside of IT. Identify appropriate change owner/group and effectively communicate the change to the responsible
individual or group.
- Monitor customer satisfaction and project fulfillment while maintaining budget.
- Close the project, evaluate project success, document lessons learned and release project resources.
- Support UAT and OT.
- Adhere to ethical standards and comply with the laws and regulations applicable to your job function.
Relevant Years Of Experience Required
- 5 years of progressively responsible project management experience preferably utilizing a variety of application/system development methodologies.
- Proven track record in managing large-scale matrixed projects or concurrent mid-scale projects required
- 2 or more years of experience in managing vendor or outsourced development teams is desirable
Education, Certifications, Or Special Licenses
- Bachelor's Degree in Computer Information Systems, Engineering, or
- Bachelor's degree with extensive coursework in Computer Science, or
- An equivalent combination of education and experience from which comparable knowledge and abilities can be acquired.
- PMP certification desirable but not required.
Other Requirements (Specialized Skill Sets, Behavioral/technical)
- Strong Vendor Management skills are desirable.
Functional/Technical Acumen
- Understand relevant technologies and IT-related processes and be able to influence the work being done in the IT organization (e.g. team, group, vendor).
- Keep up with current technology trend and best practices and be able to introduce innovations.
- Know enough about technology to be able to challenge the work being done in the project.
- Understand technology solutions and the teams work. Effective management of the work and budget as appropriate for the role.
- Lead, motivate, and set a vision for the project teams.
- Proactively manage the project and the people as it relates to the project so that it meets the desired outcome.
- Demonstrate domain expertise.
- Demonstrates expertise in Project Management principles.
- Negotiate cross-team and stakeholder resolutions made in their teams.
Results Orientation
- Makes things happen. Able to identify and appropriately remove obstacles to meet commitments
ETS is mission driven and action oriented
- We are passionate about hiring innovative thinkers who believe in the promise of education and lifelong learning.
- We are energized by cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders. In support of this ETS offers multiple Business Resource Groups (BRG) for you to learn and advance your career growth!
- As a not-for-profit organization we will encourage you to lean in to your passion for volunteering. At ETS you may qualify for up to an additional 8 hours of PTO for volunteer work on causes that are important to you!
ETS is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. We believe in creating a work environment where all individuals are treated with respect and dignity. 
