Technical Program Manager

Job Location: Bangalore (with travel PAN India).

Training: Initially for 2 - 3 weeks the training will be in Mumbai office.

Mandatory Skills:Tamil speaking

Responsibilities:

- Lead and oversee technical integration and transformation projects for enterprise customers.

- Collaborate with cross-functional teams to ensure seamless delivery of technical solutions.

- Understand customer use cases to design solutions leveraging product suite.

- Provide technical guidance and solution configurations tailored to customer requirements.

- Own and manage the end-to-end product integration lifecycle, from requirement gathering to go-live.

- Act as the single point of contact for product-related queries and escalations during integrations.

- Collaborate with internal teams (product, engineering, sales) and external stakeholders to meet critical deadlines.

- Build strong relationships with enterprise clients, ensuring alignment on project goals and timelines.

- Serve as the go-to product specialist.

- Provide in-depth technical insights on how solutions can be configured to meet complex enterprise needs.

- Facilitate and oversee all aspects of testing, including User Acceptance Testing (UAT), to ensure successful deployments.

- Proactively identify risks and troubleshoot issues during the integration process.

Requirements:

- 6+ years of experience in Project/Program Management with a focus on technical integrations or transformations.

- Proven track record of leading projects for enterprise clients, especially in the SaaS, APIs, or SDK domains.

- Hands-on with Cloud, REST APIs, JSON, XML, and integration workflows.

- Strong understanding of software development lifecycles, system design, and architecture principles.

- Exceptional communication and stakeholder management skills.

- Strong problem-solving and analytical abilities.

- Proactive, customer-focused mindset.

- Adept at mentoring and guiding junior team members.

- Strong collaboration skills.