Join our Team
About this opportunity:
Ericsson is seeking an energetic and highly motivated individual to join us as a Technical Program Manager of Carrier Certifications. Keys to success in this position include experience managing product development and/or product releases that are gated by certifications. Applicant should be familiar with electronics, product design and issues commonly encountered with hardware/firmware devices. Daily tasks include certification submissions, vendor relationship building, 3rd party lab management, creation/review/delivery of reports all with project-completion urgency.
Responsibilities:
- Submission, management and completion of worldwide cellular certifications of Ericsson's hardware platforms;
- Development and maintenance of carrier technical relationships for highest level quality and quickest approval outcomes;
- Liasion and manager to carrier operators and labs world-wide, influencing and leading appropriate work scope and costs, ensuring accurate execution of tests and delivery of results to meet carrier operator certification requirements;
- Preparation and support of devices throughout the lab testing process, including technical issue tracking and resolution;
- Regular, on-going communication with lab partners for efficient and effective results;
- Preparation and maintenance of schedules and milestones, with regular status tracking reports
Qualification:
- Minimum five years industry experience in R&D product development, program management and/or project management;
- Strong organizational, interpersonal, and problem-solving skills;
- Experience with cross-functional issues impacting R&D efficiency and TTM; experience with managing external resources and labs preferred;
- Experience in meeting performance, schedule and cost goals;
- Fluent in project management tools and processes;
- Technical expertise with routers and general networking fundamentals required; technical familiarity with cellular modems/networks / routers preferred;
- Expertise in cellular-specific debug tools such as QXDM preferred.
- Strong technical problem solving skills to triage and resolve issues with internal and external audiences;
- Excellent communication skills including global cultural awareness and sensitivity;
- Highly organized, exceptional attention-to-detail, enjoys multi-tasking;
- Outstanding teamwork and collaboration skills
