Technical Program Manager

Lead Technical Program Manager

About the Role

We are looking for a high-impact Lead Technical Program Manager to drive the delivery of complex, large-scale technology programs that enable critical business outcomes. In this role, you will partner closely with executive stakeholders, product, engineering, and business teams to lead end-to-end program execution in a fast-paced, SaaS-driven environment.

You will bring strong technical depth, strategic thinking, and exceptional leadership skills to orchestrate cross-functional initiatives while ensuring alignment with organizational goals, timelines, and quality standards.

Key Responsibilities

• Lead and influence cross-functional teams across engineering, product, business, and operations to deliver complex technology programs
• Partner with senior leaders and stakeholders to align on vision, scope, priorities, and outcomes
• Drive program planning, execution, and delivery, ensuring timelines, budgets, risks, and dependencies are actively managed
• Provide data-driven insights to support strategic decision-making using metrics, reporting, and industry trends
• Champion Agile and outcome-based delivery, fostering collaboration, accountability, and continuous improvement
• Identify, assess, and mitigate program risks and issues, proactively resolving roadblocks
• Optimize resource planning and allocation across multiple initiatives
• Communicate program status, risks, and outcomes clearly to executive leadership
• Leverage technical expertise to guide discussions across architecture, platforms, and enterprise systems

Basic Qualifications

• Bachelor's degree in Computer Science, Engineering, or related field
• 8–11 years of experience as a Technical Program Manager (or similar role) delivering complex software programs
• Strong experience in SaaS environments
• Deep understanding of Agile frameworks (SAFe, Scrum, Lean Portfolio Management, DevOps)
• Proven ability to manage large, complex, cross-functional programs
• Excellent communication, leadership, and stakeholder management skills
• Strong analytical, problem-solving, and organizational capabilities
• Experience working across multiple time zones
• Ability to work in a hybrid office model (3+ days onsite)
• Familiarity with enterprise platforms such as:
• Financial Systems: Microsoft Dynamics 365 (D365)
• CRM: Salesforce
• Data Platforms: Azure Data Lake / Enterprise Data Warehouse
• Experience with project planning, status reporting, and executive dashboards

Preferred Qualifications

• Master's degree in Computer Science, Engineering, or related field
• Experience with large-scale system and enterprise architecture
• Customer-centric mindset with a focus on measurable business outcomes
• Hands-on experience with JIRA, Power BI, Azure DevOps
• Agile coaching experience (nice to have)
• Certifications preferred: PMP, PgMP, PMI-ACP, CSM, LPM
• Curious, continuous learner with the ability to challenge assumptions and think creatively

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