Technical Program Manager (Data Center)

• The Technical Program Manager will assist in leading a team Infrastructure Engineering Organization and interface with Program Management
• The successful candidate for the TPM is to champion planning, coordination, monitoring network performance, and communication of the multidisciplinary / cross-functional team responsible for delivering a defined subsystem, products, and/or services as directed by the Integrated Product Team Lead
• Plans and coordinates all aspects of internal information system-specific projects from initiation to delivery
• Projects often involve network, server, or software implementation and upgrades, PC deployment and Datacenter Infrastructure management
• Should verify quality of various audits done across different data centers
• Should be able to identify and recommend subsequent tasks to improve objectives of these audits
• Coordinates work performed by IT staff and internal customers/partners by defining project requirements, performing feasibility and needs/impact assessments,
• Develops detailed project plans and manages all implementation processes, including resource allocation, progress tracking, monitoring change control process, testing, documentation, training and on-time delivery within budget constraints
• Projects may vary in number, size and complexity
• Gather and maintain project requirement lists
• Projects may vary in number, size and complexity
• Provides weekly project updates, including action item updates
• Identifies project issues, determines the right team member to provide a solution, or escalates the issue to the client manager
• Schedules and coordinates project reviews and follows up on assigned actions
• Create and maintain project schedules and status reports
• Assists in creation of project proposals and statements of work (SOW)
• Effectively and accurately communicate status to the project team
• Proficient in formulating Technical Documentations, process workflows, SOPs, and training documents
• Proficient in Data Normalization, Data interpretations & analysis, along with excel templates formulation skills

Experience

• 12+ Years of relevant work experience
• Should have worked in datacenter environment working on break-fix tickets
• Should have performed audits in datacenter

Minimum Qualification

• Bachelors in Engineering or Technology, along with Equivalent experience

Skills Required

• Excellent communication skills (verbal and written)
• Ability to multitask and adapt to changing priorities
• Capable of managing high pressure and short timelines
• Be highly collaborative
• Have strong Excel
• Able to apply critical thinking and be resourceful and proactive when solving problems