Technical Program Manager

About AiSensy

AiSensy is a WhatsApp-based Marketing & Engagement platform helping businesses like Adani, Delhi Transport Corporation, Yakult, Godrej, Aditya Birla Hindalco, Wipro, Asian Paints, India Today Group, Skullcandy, Vivo, PhysicsWallah, and Cosco grow their revenues via WhatsApp

• .Enabling 210,000+ businesses with WhatsApp Engagement & Marketin
• g800 Crore+ WhatsApp messages exchanged between businesses and users via AiSensy every yea
• rWorking with top brands like Delhi Transport Corporation, Vivo, PhysicsWallah & mor
• eHigh impact — businesses drive 25–80% of their revenues using the AiSensy platfor

m
Why this role exis

ts
Engineering at AiSensy runs as multiple product squads — Agents, Ads, Messaging, Mobile, Partner, Billing, Internal Tools, and Infra — shipping in parallel. As we scale, we need someone who owns the rhythm of how we ship: turning priorities into well-scoped, owned work, keeping every squad's delivery predictable, and making sure dependencies between teams don't quietly become bottlenec

ks.This is a high-ownership, high-visibility role. You'll be the connective tissue across engineering — the person who makes sure the right things get built, on time, with clarity — so founders and engineering leads can focus on direction instead of day-to-day coordinati

on.
What you'l

• l do
  Own the end-to-end delivery cadence across engineering squads — sprint planning, standups, reviews, and re
• tros.Translate product and business priorities into clearly scoped, well-owned tickets before work begins, so every engineer knows the why and the
• what.Drive ruthless hygiene in our project management system (Linear) — clean statuses, accurate estimates, single-threaded ownership, and a real path from Backlog to Shi
• pped.Identify, track, and unblock cross-squad dependencies before they slow deli
• very.Build and maintain delivery dashboards — velocity, predictability, cycle time, and what's actually ship
• ping.Run release planning and coordination across squads for major laun
• ches.Surface risks early, escalate clearly, and keep stakeholders aligned on timel
• ines.Continuously improve our engineering operating system — workflows, estimation, and squad rit

uals.
What we're looki

• ng for5–8+ years of experience, with at least 2+ years as a TPM / Program Manager in a fast-paced product or B2B SaaS co
• mpany.A proven track record of driving delivery across multiple engineering teams shipping in par
• allel.Fluency with modern project management tools (Linear, Jira) and agile/scrum practices — and strong opinions on how to run them
• well.Strong technical literacy — you can hold your own with engineers, understand trade-offs, and ask the right questions (you don't need to
• code).Exceptional organization and communication — you bring structure to ambiguity and make complex programs legible to eve
• ryone.A genuine bias for action and ownership — you chase clarity, drive accountability, and don't wait to be