Technical Production

We're Hiring | Technical Production Support Engineer

Aeroprime Services Pvt. Ltd. is looking for an experienced Technical Production Support Engineer / Production Support Engineer to join our team in Connaught Place, New Delhi.

Location: 16, K.G. Marg, Ansal Bhawan, Connaught Place, New Delhi

Experience: 3–8+ Years

Company: Aeroprime Services Pvt. Ltd.

Key Responsibilities:

* Monitor production applications, APIs, services, and infrastructure.

* Troubleshoot and resolve production issues within defined SLAs.

* Analyze application logs, stack traces, database queries, and API responses.

* Perform root cause analysis (RCA) for production incidents.

* Handle incident, problem, and change management.

* Coordinate with Development, QA, DevOps, Infrastructure, and third-party vendors.

* Monitor application performance, latency, errors, and availability.

* Execute SQL queries for troubleshooting and data validation.

* Support deployment, rollback, configuration, and release activities.

* Identify recurring issues and work with development teams on permanent fixes.

* Create and maintain incident reports, RCA documents, and operational runbooks.

* Participate in on-call/rotational support when required.

Technical Skills:

* Languages: Java / Shell scripting

* APIs: REST, JSON, HTTP, API troubleshooting

* Database: PostgreSQL / MySQL, SQL

* Linux: Shell commands, process monitoring, logs

* Version Control: Git

* Tools: Postman

Ideal Candidate: Someone with strong production troubleshooting skills, analytical thinking, and experience working in a fast-paced technical environment.

Interested candidates can share their CV / apply for the position.

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