There's likely a reason you've taken the time out of your busy day to review this opportunity at PulsePoint. Maybe you're in need of a change or there's an itch you're looking to scratch. Whatever may be the reason, listen to what some of our team members are saying about working here:
My manager takes the time to not only identify my next career move, but the steps that will take me there. I even have my own personal training budget that I'm encouraged to spend.
Our input is valued and considered. Everyone has a voice and that goes a long way in ensuring that we're moving towards a shared goal.
The Leadership team is incredibly open on their goals and how I contribute to the larger company mission. We all know where we fit and how we can make an impact every day.
A BIT ABOUT US:
PulsePoint is a fast-growing healthcare technology company (with adtech roots) using real-time data to transform healthcare. We help brands and agencies interpret the hard-to-read signals across the health journey and unify these digital determinants of health with real-world data to produce the most dimensional view of the customer. Our award-winning advertising platforms use machine learning and programmatic automation to seamlessly activate this data, making marketing, predictive analytics, and decision support easy and instantaneous. The most exciting part about working at PulsePoint is the enormous potential for personal and professional growth.
What You'll Be Doing
- Serve as the primary technical point of contact (POC) for new and existing publishers, guiding them through platform integrations and onboarding.
- Lead the launch of new publishers, ensuring technical alignment and proactive troubleshooting to minimize time-to-market.
- Launch and troubleshoot Private Marketplace (PMP) deals to ensure high delivery standards and optimal performance.
- Act as a subject matter expert on PulsePoint's platform, data architecture, and product suite, addressing complex technical inquiries with clarity and confidence.
- Partner closely with Engineering, Product, and Sales teams to translate partner needs into effective technical solutions.
- Support partners with brand safety and traffic qualityrelated issues.
What You'll Bring to the Table
- Experience: 34 years of experience in client success, technical account management, or partner-facing roles within the programmatic ecosystem as an individual contributor.
- Domain Expertise: Strong understanding of programmatic integrations, including Header Bidding, OpenRTB protocols, and the execution of PMP deals.
- Analytical Rigor: Comfortable performing discrepancy analyses, managing different integration setups, and translating raw performance data into executive-level insights.
- Operational Excellence: Proven experience handling operational workflows such as reporting, troubleshooting, and optimization support.
- Communication: Exceptional ability to engage Director-level and above stakeholders, explaining complex technical challenges in a business-relevant way.
- Work Shift: Ability to work 9:00 AM 6:00 PM ET (7:30 PM 4:30 AM IST) to support primary markets.
Nice to Have
- Working knowledge of SQL
- Previous experience supporting SaaS products
- Familiarity with brand safety, IVT, and ad quality vendors
COMP STRUCTURE & BENEFITS:
- Comp structure: fixed (inclusive of PF, Gratuity, and a 25k INR medical premium) + no bonus. Note that we don't offer stock options.
- Time Off: 21 PTOs + 9 company-wide holidays + 1 flexible holiday
- Health Insurance Policy (Self & Family): Every employee and their immediate family are covered under Health Insurance Policy worth INR. 500,000
- Term Life Insurance & Personal Accidental Insurance: Every employee is covered under Term Life Insurance and Personal Accident Insurance Policy worth INR. 25,00,000/- each
SELECTION PROCESS (each round is around 30 minutes each):
- Initial Screening Call
- Lead Technical Partner Manager Interview
- Sr. Publisher Manager Interview
- Sr. Director, Technical Partner Management Interview
- Sr. Director, Technical Client Success and Product Operations Interview
Watch this video here to learn more about our culture and get a sense of what it's like to work at PulsePoint!
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