Technical Manager - SaaS Data Protection
Idrive SoftwareThis job is no longer accepting applications
Job Description
As Technical Manager - SaaS Data Protection , you will design and lead all modules powering our SaaS data protection solutions, including Office 365, Google Workspace, Salesforce, Zoho, Dropbox, and Box.
What you will be doing:
Technical Leadership & Architecture
- Own the full-stack SaaS data protection architecture across Office 365, Google Workspace, Dropbox, Box, and Salesforce.
- Define scalable patterns for incremental sync, delta detection, and versioned restore across heterogeneous SaaS APIs.
- Lead technical roadmap for upcoming CRM platforms (HubSpot, Zoho, etc.) and unified data protection framework.
Team & Delivery Management
- Lead a pod of backend engineers: mentor, run 1:1s, drive performance, and build engineering excellence.
- Own sprint planning, cross-team alignment, and on-time delivery of multi-cloud backup features.
- Partner with Product, DevOps, and QA to prioritize roadmap and resolve integration blockers.
Performance, Reliability & Operations
- Champion 99.99% uptime with SLOs, distributed tracing, and chaos testing across SaaS data protection pipelines.
Data & Messaging Systems
- Evolve MongoDB schemas for unified backup metadata, job history, and cross-workload indexing.
- Scale RabbitMQ for high-throughput job orchestration, retry logic, and fan-out across SaaS connectors.
- Ensure data consistency in multi-tenant, multi-region backup and restore workflows.
Cloud & API Integrations
- Govern API connectors: Microsoft Graph, Google Workspace Admin SDK, Dropbox API, Box API, Salesforce REST/Bulk API.
- Standardize rate-limiting, webhook handling, OAuth refresh, and change data capture (CDC) across platforms.
- Own AWS S3 backend: multipart uploads, lifecycle policies, server-side encryption, and immutability.
More Info
Key Skills
About Company
IDrive Software is a leading provider of cloud backup, storage, and remote access solutions, trusted by over 5 million users across Windows, macOS, iOS, and Android platforms.
Our flagship products IDrive® and RemotePC™™ are relied on by individuals, small businesses, and large enterprises to protect, access, and manage data securely.
We offer a powerful suite of services, including Cloud Storage, Online Backup, Bare-metal Restore, and Remote Access, all designed to deliver reliable data protection and business continuity.
Our ever-growing product lineup featuring IDrive BMR, IDrive 360, IDrive® e2, and more is constantly evolving to meet the dynamic demands of modern data infrastructure.
At IDrive Software, we are proud of our innovative, self-driven teams whose expertise fuels the development of our robust applications.
We cultivate a culture of ownership, agility, and excellence, making IDrive a dynamic and rewarding place to grow your career in the cloud technology space.