Technical Manager - SaaS Data Protection

As Technical Manager - SaaS Data Protection , you will design and lead all modules powering our SaaS data protection solutions, including Office 365, Google Workspace, Salesforce, Zoho, Dropbox, and Box.

What you will be doing:

Technical Leadership & Architecture

• Own the full-stack SaaS data protection architecture across Office 365, Google Workspace, Dropbox, Box, and Salesforce.
• Define scalable patterns for incremental sync, delta detection, and versioned restore across heterogeneous SaaS APIs.
• Lead technical roadmap for upcoming CRM platforms (HubSpot, Zoho, etc.) and unified data protection framework.

Team & Delivery Management

• Lead a pod of backend engineers: mentor, run 1:1s, drive performance, and build engineering excellence.
• Own sprint planning, cross-team alignment, and on-time delivery of multi-cloud backup features.
• Partner with Product, DevOps, and QA to prioritize roadmap and resolve integration blockers.

Performance, Reliability & Operations

• Champion 99.99% uptime with SLOs, distributed tracing, and chaos testing across SaaS data protection pipelines.

Data & Messaging Systems

• Evolve MongoDB schemas for unified backup metadata, job history, and cross-workload indexing.
• Scale RabbitMQ for high-throughput job orchestration, retry logic, and fan-out across SaaS connectors.
• Ensure data consistency in multi-tenant, multi-region backup and restore workflows.

Cloud & API Integrations

• Govern API connectors: Microsoft Graph, Google Workspace Admin SDK, Dropbox API, Box API, Salesforce REST/Bulk API.
• Standardize rate-limiting, webhook handling, OAuth refresh, and change data capture (CDC) across platforms.
• Own AWS S3 backend: multipart uploads, lifecycle policies, server-side encryption, and immutability.