Job Title: Technical Program Manager (TPM)About the RoleThe Product Delivery & Success team drives end-to-end execution across core digital transformation priorities by collaborating across functions to accelerate enterprise-wide digital initiatives.
A key focus of the delivery team is to provide governance, structure, and oversight through Technical Program Managers (TPMs) and Scrum Masters for major transformation programs.
The TPM role is both hands-on and leadership-focused, responsible for delivering excellence while managing and coaching a team of Scrum Masters.
Key Responsibilities- Drive end-to-end program management across multiple cross-functional initiatives (from concept to delivery of tested prototypes).
- Collaborate with engineering, product, business, and design teams to define scope, timelines, risks, and dependencies.
- Lead and mentor Scrum Masters on delivery frameworks, DevSecOps practices, and tools.
- Identify and resolve technical, procedural, legal, and logistical challenges with effective mitigation strategies.
- Manage stakeholder communication, including senior leadership updates, workshops, and governance meetings.
- Balance strategic priorities and execution, ensuring alignment with product roadmaps and business goals.
- Oversee multiple technical programs simultaneously, ensuring timely and high-quality delivery.
- Apply technical expertise in:
- Object-oriented modeling
- APIs & web services
- Middleware
- Databases & data systems
- Champion Agile methodologies and drive continuous improvement across teams.
- Track program health, risks, issues, and ensure transparent reporting.
Required Experience & Skills- 3–5+ years of experience as:
- Technical Program Manager / Delivery Lead / Similar role
- Proven experience delivering complex technical programs, preferably in:
- Consulting / Consumer Goods / Enterprise transformation
- Strong ability to:
- Identify dependencies
- Drive cross-team alignment
- Hands-on capability to:
- Work with infrastructure, integrations, datasets, and testing environments
- Familiarity with modern technologies/programming (development background is a plus)
- Strong stakeholder management and communication skills
- Solid understanding of:
- SDLC
- Agile frameworks (SAFe preferred)
- Experience with tools like:
- Azure DevOps or similar Agile project tools
- Proven track record in:
- Team leadership and mentoring
- Strong analytical, problem-solving, and decision-making skills
✅
Mandatory Skills (Must-Have)- Technical Program Management experience (3–5+ years minimum)
- Strong expertise in Agile methodology (SAFe preferred)
- Experience managing cross-functional, large-scale programs
- Hands-on exposure to:
- APIs, Web Services, Databases, Middleware
- Experience with Azure DevOps (or similar Agile tools)
- Strong stakeholder management (senior leadership interaction)
- Ability to manage multiple programs simultaneously
- Experience in driving end-to-end program delivery
- Proven team leadership & Scrum Master coaching experience
- Strong understanding of SDLC processes
- Excellent communication and problem-solving skills
