Required Skills & Experience
- 10+ years of experience in End User Computing services and enterprise operations.
- SCCM / MECM Full administration (Imaging, Patching, Software deployment, troubleshooting, Security baselines, Reports)
- Microsoft Intune MDM, MAM (Device Mgmt, Policies, CSP's App Config Policies)
- Azure AD Basic identity & access management Application Packaging MSI, MSIX, scripting Windows OS management, patching, imaging
- CIS Controls OS hardening
- Experience handling large-scale EUC environments (2,000+ endpoints preferred).
- Ability to manage escalations, high-pressure situations, and align technical teams
- Experience working in managed services or IT outsourcing environments.
- Background in leading transitions, transformation initiatives, or automation
- Customer-centric mindset, Leadership & decision-making, Analytical & problem-solving ability, Process-oriented approach, Team collaboration & mentoring,
- Strong documentation and reporting skills
Enterprise Architecture,SCCM,Azure ADO