Technical Lead - OTT/Streaming

Born in India, Built for the World

Amagi is an Emmy®-winning, agentic industry cloud platform powering the modern video economy. We help media companies unify streaming and broadcast workflows, modernize operations, and maximize monetization—from live remote production and real-time ad decisioning to automated playout and global content syndication.

Trusted by a majority of the world's top 50 listed media companies, Amagi delivers:

• 9,000+ channels across 300+ content distributors
• 500,000+ hours of content processed
• 26 billion+ monetized ad impressions

We power marquee brands including CBS, BBC, Warner Bros. Discovery, NBC, NBA, and DAZN—and the world's biggest events: The Olympics, Super Bowl, The Grammys, and the US Presidential Debate.

Amagi is built on the belief that freedom and happiness are essential for people to do their best work. We call it the Amagi Way: a unique DNA of goodness, purpose, and innovation that shapes how we work, the teams we build, and the impact we want to make together. Over the last two decades, it has been the driving force behind how we have redefined the video economy while contributing to the communities around us. 

Headquartered in Bengaluru, India, and listed on the BSE and NSE, Amagi is a global team of 1,000+ people spread across offices in the Americas, EMEA, and APAC.

To learn more about our impact, we invite you to explore here.

Work Mode: In Office

Location: Bengaluru (Bannerghatta Road) 

Role Overview:

The Tech Lead will act as the main technical interface point with assigned customers to ensure that channel go-live happens on time, with quality. Be a partner to Project Manager and provide technical leadership during customer calls. It's a joint responsibility of the tech lead and PM to teach customers and educate them about whats possible and what's not.  

What will you own

• Understand how the customer will deliver assets, metadata, playlists, and write requirement specifications for the customization team.
• Understand any automation/customization/reporting requirements and any other requirements from requirements, write requirement specs, and coordinate with internal Engineering/Customization
• Work with customers and internal teams on any change in requirements.
• Understand customer requirements and advise on how to use Amagi's products and services to fulfil those requirements. 
• Work closely with Implementation Engineers to deploy and configure Amagi's and third-party software solutions, and ensure the configurations and deployment are proper
• Build trusting relationships with customers and partners
• Adopt quality as a mindset. Ensure that everything being sent or delivered to the customer is tested and works as expected. Double-check the technical work done by the Product and Engineering team, the Customization team, DevOps, and/or the implementation teams
• Obtain a deep understanding of ALL Amagi products and services
• Guide, train, and mentor Implementation Engineers
• Work with the Engineering team to understand new features and deploy new customer requirements that are otherwise not supported by the product
• Be available to work in the US Shift

What are we looking for

• Our ideal candidate has atleast 8 years of experience in the Media Tech domain, with at least 2 of them in an external customer-facing role.
• Expertise in Playout and Live orchestration systems
• Expertise in asset and metadata ingest and transcoding
• Expertise in at least one scheduling system
• Expertise in at least one playout system and graphics insertion system
• Experience in working with Transport Stream and various encoders
• Expertise in stream delivery over internet technologies - SRT,  Zixi, HLS, DASH
• Expertise in stream delivery over fiber, ASI, and SDI
• Expertise in AWS media services - Medialive, Mediastore, MediaTailor, etc
• Knowledge of how EPG works
• Good Communication Skills
• Advanced Knowledge of various video codecs and standards
• Advanced knowledge of how playout systems work
• Good Interpersonal Skills
• Good Communication Skills

Life at Amagi:

Amagi is an equal opportunity employer. Our culture is built around four values that show up in how we work every day. 

• Be Vulnerable, Be You. Authenticity is our baseline.
• Goodness Wins. We always lead with integrity.
• Have Fun with Challenges. We see obstacles as opportunities, not roadblocks.
• Think Macro, Do Micro. We dream big but execute with relentless precision.

A Place That Takes Care of You:

We care about you as a whole person, and our offerings reflect that. You and your loved ones have access to comprehensive health insurance and our Employee Assistance Program, which covers mental health counselling, financial and legal guidance, and diet and nutrition support. Our office spaces are naturally lit and ventilated, with nutritious meals available every day. An on-site gym and wellness rooms are available for you to rejuvenate. We believe good work should transcend building a great product. Our Employee Resource Group gives you a community within the company. Our volunteering programs and community initiatives give you ways to contribute to the world outside of it.