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Mphasis

Technical Lead

Mphasis
Hyderabad, India
7-9 Years
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Job Description

Job Description

Job Title: Salesforce Lead or Senior Developer

Job Summary

A Salesforce Lead or Senior Developer plays a crucial role in managing and delivering Salesforce projects and brings extensive Salesforce knowledge.

Years of experience needed: Minimum, 7 years of experience on Salesforce CRM projects

Skills

  • Experience with OmniStudio is required
  • Experience with the following Salesforce Clouds: CPQ ideally Industries CPQ/Salesforce Industries, Sales and Service Clouds.
  • Experience with Salesforce Org migrations.
  • Proficiency in designing and implementing complex Salesforce solutions, including custom development, integration, and data modeling.
  • Experience with transforming business requirements/user stories to technical requirements.
  • Experience with building large-scale integration with Salesforce Platform leveraging UI to UI, API based and Data integrations.
  • Extensive experience with LWC, APEX, Lightning, SOQL, SOSL, Salesforce CLI, VS Code and other core Salesforce platform development tools.
  • Strong problem solving and analytical skills.
  • Strong attention to deadlines and budgetary guidelines
  • Proven leadership skills to lead and manage Salesforce development teams, including mentoring junior developers, conducting code reviews, and fostering a collaborative team culture.
  • Strong analytical and problem-solving skills to identify root causes of technical issues, evaluate alternative solutions, and make informed decisions.
  • Proficiency in documenting technical designs, configuration changes, and customizations for future reference.
  • Salesforce certifications such as Salesforce Certified Application Architect or Salesforce Certified System Architect are preferred.
  • Familiarity with Agile Methodology, Test-Driven Development and software design patterns.
  • Strong interpersonal and communication skills to build and maintain relationships with stakeholders, including business users, executives, and IT teams.
  • Strong written and verbal communication skills
  • Excellent presentation skills

Responsibilities

  • Project Planning and Strategy
  • Participating in KT and discovery discussions
  • Define Scope and Objectives: Work with stakeholders to define the project scope, goals, and deliverables.
  • Develop Project Plan: Create detailed project plans, including timelines, milestones, and resource allocation.
  • Risk Management: Identify potential risks and develop mitigation strategies.
  • Stakeholder Management
  • Client Communication: Serve as the primary point of contact for clients, ensuring their requirements and expectations are met.
  • Collaborate with Teams: Work closely with various teams, including developers, administrators, and business analysts, to ensure alignment and communication.
  • Manage Expectations: Set and manage expectations with stakeholders regarding project progress, timelines, and deliverables.
  • Technical Oversight
  • Addressing nonfunctional requirements
  • Defining technical architecture
  • Designing technical solutions
  • Developing solution framework and utilities development
  • Defining best practices
  • Reviewing the designs
  • Analyzing impacts of Salesforce releases on applications and takes preventive measures
  • Helping team to conduct Performance testing
  • Developing customized solutions within the Salesforce platform
  • Troubleshooting
  • Monitoring and Maintaining code quality
  • Technical Guidance: Provide technical guidance and oversight to ensure the project adheres to best practices and Salesforce standards.
  • Problem-Solving: Address and resolve technical issues that arise during the project lifecycle.
  • Integration Management: Oversee the integration of Salesforce with other systems and tools as needed.
  • Project Execution
  • Coordinate Activities: Coordinate the efforts of project team members, ensuring tasks are completed on time and within scope.
  • Monitor Progress: Track project progress against the plan, adjusting as necessary to keep the project on track.
  • Quality Assurance: Ensure that deliverables meet quality standards and adhere to Salesforce best practices.
  • Resource Management
  • Team Management: Manage and allocate resources effectively, including personnel, tools, and budget.
  • Vendor Coordination: Coordinate with third party vendors or consultants if external expertise is required.
  • Reporting and Documentation
  • Status Reports: Provide regular updates and status reports to stakeholders, including project progress, risks, and issues.
  • Documentation: Maintain comprehensive project documentation, including requirements, designs, and configurations.
  • Change Management
  • Handle Changes: Manage change requests and ensure they are assessed, documented, and communicated effectively.
  • Adaptation Adapt project plans and strategies based on changes in scope or new information.
  • Training and Support
  • User Training Coordinate and facilitate training sessions for end-users to ensure they are comfortable with the new Salesforce implementation.
  • Support Provide post-implementation support and address any issues or questions that arise after the project goes live.
  • Compliance and Governance
  • Ensure Compliance: Ensure that the project adheres to organizational and regulatory compliance standards.
  • Governance: Implement governance practices to ensure the project aligns with organizational policies and Salesforce best practices.
  • Staffing & Recruitment
  • Understand the nature of resource requirements from the customer or Account teams.
  • Work with Talent Acquisition team for fulfilment of the positions.
  • Responsible for onboarding the resources on customer systems and environments.

In essence, a Salesforce Technical Lead is responsible for overseeing the entire lifecycle of Salesforce projects, from planning and execution to delivery and support, ensuring successful outcomes and stakeholder satisfaction

Certifications Needed

  • Salesforce Administrator
  • Salesforce Platform Developer 1
  • Salesforce Platform Builder
  • Salesforce Architect Certifications good to have
  • Salesforce Certified Application Architect or Salesforce Certified System Architect good to have
  • Salesforce Certified Omnistudio Consultant
  • Salesforce Omnistudio Developer good to have
  • Salesforce Certified Industries CPQ Developer good to have

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Salesforce Development
Employment Type:
Full time

About Company

Mphasis

Job ID: 147805195

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Last Updated: 24-05-2026 07:05:30 PM
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