Routine Operations : Conducting routine maintenance and repairs, monitoring system performance, trouble shooting problems and analyzing data to identify areas for improvement.
Infrastructure management : Overseeing servers, networks, storage, and cloud services to ensure they are running efficiently and securely.
Diagnostics and Validation : Diagnosing and resolving technical issues to minimize downtime, including managing help desks and service desks. Analyzing data to identify areas of improvements for customer engagement.
System maintenance : Applying patches, performing updates, and ensuring all systems are protected against threats.
Security and compliance : Implementing security measures, managing firewall configurations, and ensuring compliance with regulations.
Strategic planning Support : Developing IT strategies, managing budgets, and ensuring that technology aligns with business goals.
Disaster recovery : Creating and executing disaster recovery and business continuity plans.
REQUIREMENTS Relevant Management Certification May Be Required.
