Technical Lead

Role Description
As a .NET Software Engineer, you will be a part of small but growing team of talented people responsible for customizing and implementing a sophisticated enterprise banking software solution platform in a fast-paced results-oriented environment. The ideal candidate will have a background in software programming and consulting with experience working directly with clients as well as internal project managers and other development resources. The environment is ASP.NET Framework with a SQL backend and each project contains integrations with third party vendors including proprietary credit union and bank host systems. Relationship building is an important aspect of the position, where the individual will focus on securing strong professional relationships with clients in anticipation of additional customizations and product add-on sales in the future.
Responsibilities include:

• Install, configure, customize, upgrade, support and troubleshoot all technical issues related to the internet banking solution within both on premise and hosted environments for both desktop and mobile platforms
• Work directly with clients to understand business needs, define requirements, quote projects
• Build, test, implement and launch the solutions proposed.
• Work directly with third party vendors to define technical requirements and customize, configure and implement solutions to interface with various external systems
• Hands on development and resolution of all technical issues within an on premise and hosted client environment
• Work with senior management to define and implement technical processes and procedures within department focusing on client satisfaction and efficiency
• Work closely with Product Development and Professional Services developers to resolve complex technical issues related to projects
• Train clients on Architect SDK †onsite and local
• Lead internal technical development training sessions