Job Description
Job Title: M365 and Desktop Engineering Expert
Location: Hyderabad (Primary), Bengaluru (Secondary) - Hybrid
Department: IT Infrastructure / End-User Computing / Workplace Services
Experience: 710+ years
Job Summary
We are seeking a highly skilled
M365 and Desktop Engineering Expert to lead the design, deployment, and support of Microsoft 365 cloud services and enterprise desktop environments. This role focuses on optimizing end-user experience, ensuring security compliance, and driving modern workplace transformation through cloud and endpoint technologies.
Key Responsibilities
Microsoft 365 Services:
- Administer and support Microsoft 365 suite, including Exchange Online, Teams, OneDrive, SharePoint, and Microsoft Defender for Endpoint.
- Manage Microsoft Intune / Endpoint Manager for device compliance, application deployment, and conditional access.
- Implement security and compliance features such as DLP, MFA, Purview, eDiscovery, and data retention policies.
Desktop Engineering:
- Design and maintain Windows 10/11 images using tools like SCCM, MDT, or Autopilot.
- Automate deployment and updates of OS and applications using Microsoft Endpoint Configuration Manager (MECM) and Intune.
- Implement and maintain Group Policies, user profiles, and desktop configuration baselines.
Support and Operations:
- Troubleshoot escalated desktop, M365, and endpoint issues.
- Support zero-touch deployment initiatives via Windows Autopilot and Azure AD Join.
- Provide guidance for patch management, hardware lifecycle, and device health monitoring.
Modern Workplace Transformation:
- Lead the adoption of cloud-first, mobile-first strategies across the digital workplace.
- Collaborate with cybersecurity and compliance teams to enforce endpoint protection and governance standards.
- Evaluate and implement tools for digital experience monitoring (e.g., Nexthink, Lakeside).
Required Skills & Experience
- 7+ years of experience in desktop engineering and Microsoft 365 administration.
- Strong expertise in Microsoft Intune, SCCM/MECM, Autopilot, and Windows Update for Business (WUfB).
- Hands-on experience with PowerShell scripting for automation and reporting.
- Knowledge of Azure AD, Conditional Access, and Hybrid Identity.
- Familiarity with Office 365 tenant administration and licensing.
- Solid understanding of enterprise security standards and device compliance.
Preferred Qualifications
- Microsoft certifications: MD-102, MS-102, SC-300, or AZ-104.
- Experience with co-management of devices using Intune and SCCM.
- Exposure to Apple macOS management using Intune or Jamf.
- Knowledge of virtual desktop infrastructure (VDI) like AVD or Citrix.
Soft Skills
- Excellent communication and stakeholder engagement skills.
- Analytical thinking and problem-solving capabilities.
- Ability to manage competing priorities and lead technical projects.
- Team-oriented with mentoring experience and documentation skills.
Qualifications
B.E/B Tech
Range Of Year Experience-Min Year
7
Range Of Year Experience-Max Year
10
