Join our Team
About this opportunity:
As part of the Ericsson team, you'll play an integral role as an Integration Engineer working with our clients across enterprise systems, networks, and nodes. As a data-driven professional, you'll focus on preparing, implementing and executing test cases to verify the configuration and integration, upgrades, migrations and expansions of a node/network/system. Additionally, you'll be responsible for adhering to global and local Environmental and Occupational Health and Safety (E+OHS), data security, privacy protocols, and other group, legal and financial directives.
What you will do:
- Assist in pre-sales processes with analytics, defining and proposing solutions and strategies for integration, ensuring an efficient commercial engagement.
- Define integration strategy in line with contracts to provide optimum customer value.
- Direct scope and quality, estimate costs and time, and plan activities.
- Prepare, collect and validate scripts and configurations before execution.
- Initiate and execute test cases, perform troubleshooting, take corrective actions or escalate issues in order to maintain the quality of service delivery.
- Conduct integration and migration tasks complying with process framework and contractual commitments.
- Guarantee that operating systems, hardware, software, licenses and configuration data are available in the correct format or version.
- Define and manage exit criteria and prepare handover documentation.
- Drive changes to process and methods related to integration activities to boost delivery efficiency and quality.
The skills you bring:
- Consultative Skills.
- Change and Improvement Management.
- Automation.
- Troubleshooting skills.
- Process Management.
- Service Delivery Business Understanding.
- Service Improvement.
- Data Analytics.
- Artificial Intelligence (AI).
- Customer Insights.
- Presales.
- Ericsson Portfolio.
- Stakeholder Management.
