Technical Lead - Client Apps Packager

Thales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation, our solutions empower critical decisions rooted in human intelligence. Operating at the forefront of aerospace and space, cybersecurity and digital identity, we're driven by a mission to build a future we can all trust.

Present in India since 1953, Thales is headquartered in Noida and has other operational offices and sites spread across Delhi, Gurugram, Bengaluru and Mumbai, among others. Over 2200 employees are working with Thales and its joint ventures in India. Since the beginning, Thales has been playing an essential role in India's growth story by sharing its technologies and expertise in Defence, Aerospace and Cyber & Digital sectors. Thales has two engineering competence centres in India - one in Noida focused on Cyber & Digital business, while the one in Bengaluru focuses on hardware, software and systems engineering capabilities for both the civil and defence sectors, serving global needs. The Group has also established an MRO (Maintenance, Repair & Overhaul) facility in Gurugram to provide comprehensive avionics maintenance and repair services to Indian airlines and support the growth of the local aviation industry.

Technical Lead - Client Apps Packager

Primary Purpose of the Role:

The Applications Packager is responsible for the creation, testing, transfer, and management of software packages for enterprise environments.

This role involves preparing applications for distribution, ensuring compatibility with standard desktop environments, maintaining package updates, and supporting deployment processes.

Service Offers:

• Application Packaging and Deployment Services

• Compatibility Testing and Validation

• Application Lifecycle and Updates

• Technical Support for Packaged Applications

Principal Relationships:

• Primary - UKIS Client Apps Squad

• Other UKIS Squads - Endpoint, CIAMSO, Software Licensing

• Application Vendors and 3rd Party Support Management

Key Responsibilities and Tasks:

• Working individually and as part of a wider team to package, test, transfer and document client applications for UKIS.

• Working closely with UKIS Client Apps Squad to ensure clear understanding and consistent delivery of high-quality apps packages

• Package apps in line with standards set by UKIS

• Work according to priorities set by the UKIS team, and advising of any limitations or issues

• Rework/reconfigure existing packages

• Create application packages suitable for use on windows OS thick and virtual clients.

• Developing documentation for software and customizations including user guides, installation guides, and end user work instructions.

Skills/Experience: 8 to 12 Years

Essential

• Experience with Admin Studio/InstallShield

• Experience with all installer type e.g. .exe, .msi, .msp, .cab etc.

• Experience with PowerShell scripting

• Experience with PSADT

• Application troubleshooting ability

• Experience of installing, configuring and supporting applications packages for windows OS

• Writing concise technical documentation including illustrations and config

  • Understanding of application databases, licences and hardware dependencies

  • Understanding of application re-requisites e.g. java, .NET

• Familiarity Desirable with Omnissa App Volumes and Dynamic Environment Manager

• Familiarity with vSphere

• Work collaboratively with global team

• Knowledge of SCCM

• Experience using service management and agile collaboration tools e.g. ServiceNow, Jira, Confluence etc.

Soft Skills

• Ability to learn and adapt to new tools and technologies

• Ability to understand and translate requirements into technical solutions

• Efficiency in diagnosing and resolving software and application issues

• Communicating effectively with both technical and non-technical teams

• Working collaboratively within cross-functional teams

• Ability to manage competing priorities and workloads

• Fluent in English

At Thales, we're committed to fostering a workplace where respect, trust, collaboration, and passion drive everything we do. Here, you'll feel empowered to bring your best self, thrive in a supportive culture, and love the work you do. Join us, and be part of a team reimagining technology to create solutions that truly make a difference - for a safer, greener, and more inclusive world.