Technical Lead Celfocus

The Technical Lead – Celfocus is responsible for leading the technical design, implementation, and support of billing and revenue management solutions using Celfocus frameworks and accelerators. This role requires deep technical expertise, strong solution design capabilities, and the ability to guide delivery teams, manage integrations, and ensure successful implementation of subscription billing, charging, and revenue processes.

Experience

• 7+ years of relevant experience in billing, revenue management, telecom/digital billing, or related technology domains.
• Strong hands-on experience with Celfocus billing frameworks, accelerators, and associated solutions.
• Proven experience in technical leadership, solution design, implementation, and production support.

Key Responsibilities

• Act as the Technical Lead and Subject Matter Expert for Celfocus solutions.
• Design and implement end-to-end billing and revenue management solutions.
• Translate business and functional requirements into scalable and robust technical designs.
• Lead configuration and customization of Zuora modules, including Billing, Payments, and Revenue.
• Support implementation using Celfocus accelerators, APIs, and frameworks.
• Oversee integrations with CRM, ERP, payment gateways, and downstream systems.
• Guide development teams on technical best practices, standards, and solution design.
• Review and approve technical designs, configurations, and code deliverables.
• Support data migration, reconciliation, and billing validation activities.
• Troubleshoot complex technical and production issues and drive resolution.
• Collaborate closely with architects, product owners, testing, and delivery teams.
• Provide technical leadership and support throughout SIT, UAT, go-live, and post-production stabilization.
• Prepare technical documentation, conduct knowledge transfer, and mentor team members.

Required Skills & Competencies

Primary Skills

• Celfocus Billing Frameworks & Accelerators
• Subscription and Usage-Based Billing
• Technical Design & Solution Architecture
• Integration & API Design
• Issue Analysis & Troubleshooting
• Technical Leadership

Secondary Skills

• REST / SOAP APIs
• SQL & Data Analysis
• Middleware & Integration Platforms
• Data Migration & Reconciliation
• Agile / Waterfall Delivery Models
• CI/CD & Deployment Support
• Telecom / Digital Billing Domain Knowledge

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