PencilBitz is looking for a dynamic and customer-focused Technical Executive (Customer Sales) to handle client interactions, understand their requirements, and provide suitable solutions. The ideal candidate should possess strong communication skills, basic technical understanding, and the ability to convert inquiries into successful sales.
Responsibilities
- Handle inbound and outbound customer calls.
- Understand customer requirements and suggest suitable products/services.
- Provide clear explanations of technical features and benefits.
- Convert leads into successful sales.
- Maintain proper follow-ups with potential clients.
- Build and maintain strong customer relationships.
- Update CRM systems with accurate customer information.
- Coordinate with internal technical and operations teams.
- Achieve monthly sales and performance targets.
Requirements
- Strong communication skills (English mandatory).
- Basic technical knowledge.
- Good persuasion and negotiation skills.
- Ability to handle customer queries professionally.
- Target-oriented mindset.
- Basic knowledge of MS Office/CRM tools.
This job was posted by Maha Sudharsan K from Pencil Bitz.
