Job brief
- We are looking for Technical Engineer to provide Cisco Telephony environment, IPT, UCCX, UCCE, Cisco Video Conferencing, MCU and Edge devices.
- 2-3+ years of experience in the areas of unified communication, VoIP support, with hands-on experience in troubleshooting skills on UCCX, UCCE, CVP.
- Should have hands on experience with telecom products, servers, gateways, media managers, telephones, network, soft switch functionalities
- Strong Knowledge with Unified Communication and Contact Center products and technologies
- Strong Knowledge of general networking technologies (TCP/IP networking, LAN, WAN, WDNS/DHCP, Proxy)
- Good written and verbal communication skills to manage our global customer base
Mandatory Skills Required:
- VOIP
- MCU
- Cisco Video Conferencing
- CUCM/IPT
- CCNA
- Networking
- Troubleshooting skills on UCCX,UCCE, CVP
Other Behavioral / Attitude aspects:
- Dynamic, self-motivated and self-driven
- Team Player, Having a sense of ownership.
- Be willing to travel periodically, both Domestic and International
- Location - New Delhi
- Qualifications / Proficiency -B.Tech, B E or MCA
- Compensation - As per Industry standards
