Technical Engineer Pre & Post Sales Support

Location: Mumbai, Maharashtra, India

Are you passionate about steam turbine technology, industrial automation, and delivering technical solutions that create real customer value Do you enjoy working at the intersection of engineering and sales, helping customers solve complex challenges while supporting business growth

At DEIF, we are currently looking for a full-time Technical Engineer – Pre & Post Sales Support to support our growing business in India by providing technical expertise for steam turbine control, protection, automation, and power management solutions.

DEIF A/S is a worldwide leader in power efficiency, and we are on a journey to make a real difference in the world. We pursue an ambitious growth strategy and aspire to be the global trendsetter in power-efficient products and intelligent control solutions. Our ambition is to be the preferred partner for efficient power management, recognized for our innovative platforms, technical excellence, and customer-centric approach.

About The Job

As our new Technical Engineer – Pre & Post Sales Support, you will play a key role in bridging the gap between customer requirements and engineering solutions. Working closely with Sales, Engineering, and Project Execution teams, you will provide technical expertise throughout the complete customer journey—from solution design and proposal preparation to commissioning and post-sales technical support.

This role combines strong engineering knowledge with customer engagement, requiring you to understand complex process requirements, develop technically sound solutions, and support successful project execution across the power generation and industrial sectors.

This position is based in Mumbai and reports to the Deputy General Manager – Technical. Regular travel to customer sites across India will be required.

Working Tasks & Responsibilities

• Provide pre-sales technical support for DEIF's steam turbine governing, control, protection, automation, and power management solutions.
• Understand customer requirements and develop technically optimized solutions for steam turbine control and industrial power generation applications.
• Review customer specifications, tender documents, P&IDs, technical drawings, and process requirements to prepare compliant solutions.
• Prepare technical proposals, compliance matrices, system architecture diagrams, bill of materials, and techno-commercial cost estimates.
• Conduct technical presentations, product demonstrations, and solution discussions with customers, consultants, EPC contractors, and OEMs.
• Support the Sales team during customer meetings, proposal clarification, negotiations, and technical evaluations.
• Coordinate with Engineering, Product Management, and Project teams to ensure proposed solutions are technically robust, commercially competitive, and aligned with customer expectations.
• Develop and maintain strong relationships with EPC contractors, OEMs, consultants, system integrators, and end users within the power generation and process industries.
• Monitor market developments and customer requirements, providing valuable insights to support business growth and product development.
• Support smooth project handover from Sales to Project Execution by providing technical clarifications and documentation.
• Participate in Factory Acceptance Tests (FAT), customer inspections, and technical review meetings.
• Support installation verification, loop checking, I/O testing, and system validation prior to commissioning.
• Assist in site pre-commissioning and commissioning of steam turbine governing, control, protection, and automation systems.
• Troubleshoot instrumentation, PLC logic, communication networks, and field integration issues during commissioning activities.
• Work closely with customer Operations and Maintenance teams to ensure successful startup, system optimization, and performance acceptance.
• Deliver operator training and technical guidance during commissioning and initial plant operation.
• Prepare commissioning reports, site documentation, punch lists, and technical close-out reports.
• Maintain accurate records of customer interactions, project activities, and technical support cases in the CRM system where applicable.
• Collaborate closely with Sales, Service & Support, Engineering, and Operations teams to continuously improve customer satisfaction and project delivery.
• Follow DEIF's Quality Management System and Global Safety Policy while identifying opportunities for continuous improvement.
  
  

What You'll Bring

• Bachelor's Degree in Instrumentation, Electrical, Electronics, Mechanical Engineering, or a related engineering discipline.
• 3–10 years of experience in steam turbines, turbine governing systems, industrial automation, control systems, or power generation applications.
• Strong understanding of:
• Steam turbine operation and governing systems
• Turbine control and protection systems
• PLC, SCADA, and industrial automation platforms
• Power generation and cogeneration plants
• Instrumentation and industrial control systems
• Experience reviewing technical specifications and preparing technical proposals and compliance documentation.
• Experience supporting customer discussions, technical presentations, and solution development.
• Strong analytical and problem-solving skills with the ability to translate customer requirements into practical engineering solutions.
• Excellent verbal, written, and presentation skills.
• Experience working with multidisciplinary engineering and sales teams.
• Willingness to travel extensively for customer meetings, factory testing, commissioning activities, and site support.
  

Preferred Qualifications

• Experience with steam turbine governors and digital turbine control systems.
• Knowledge of Power Management Systems (PMS), generator control systems, synchronization, and load sharing applications.
• Exposure to industrial communication protocols such as Modbus, Profibus, Profinet, Ethernet/IP, CAN, or IEC 61850.
• Understanding of control system architecture and industrial networking.
• Commercial awareness with an interest in business development and customer relationship management.
• Ability to convert technical discussions into practical business opportunities.
• Experience working with EPC contractors, OEMs, and industrial customers in the power generation sector.
  
  

What Makes You Successful

You are a technically curious and customer-focused engineer who enjoys solving complex engineering challenges while working closely with customers and internal stakeholders. You combine strong technical knowledge with commercial awareness and thrive in an environment where engineering excellence directly contributes to business success.

You communicate confidently with customers, collaborate effectively across multidisciplinary teams, and remain calm under pressure during site activities and commissioning. Your proactive mindset, attention to detail, and commitment to delivering high-quality solutions enable you to build trusted customer relationships and contribute to DEIF's continued growth.

Above all, you are passionate about technology, innovation, and helping customers maximize the performance and reliability of their power generation systems.

Why Join DEIF

At DEIF, you'll become part of an international organization committed to innovation, sustainability, and empowering people. We offer an inclusive and collaborative environment where your technical expertise is valued, your professional development is supported, and your work contributes to shaping the future of intelligent power management.

You'll have the opportunity to work with cutting-edge technologies, collaborate with experienced colleagues across the globe, and play an important role in delivering innovative solutions that help customers operate more efficiently and sustainably.

If you're ready to combine your technical expertise with customer-focused engineering and contribute to a global leader in power management, we'd love to hear from you.

Cover letters are encouraged as part of your application.

At DEIF, we are Winning Together!

We promise you'll experience a culture based on values such as Ambitions, Perspective, and Respect, where we are Winning Together. We are a global company and work in many different locations – however, we are all united by a wish to make our customers and colleagues succeed. You'll experience a highly professional work environment where continuous learning, empowerment, and collaboration is essential.

We are in a continuous process of developing new intelligent products and solutions that can contribute to accelerating the green transition. Sustainability is central to our business, and we have recently been recognized in the EY Entrepreneur of The Year 2023, where we won the award in the ESG category.

Curious to learn more about the benefits of working at DEIF Delve into the details by visiting our career page at https://career.deif.com .