Description and Requirements
Responsibilities
As a SOC Analyst - Level 1, you will:
- Monitor security logs and alerts from different security monitoring platforms and sources using SIEM and direct information on an advanced level
- Perform Triage on Incidents detected.
- Submit incidents for a follow-up to functional maintenance.
- Track progress on incidents that have been submitted from outside of the SOC
- Resolve Incidents as per Standard Operating Procedure (SOP)
- Propose and identify automation opportunities resulting from incidents.
- Prepare SOC Management Reports.
- Analyzing & preparing daily and monthly reports based on the devices which are being monitored
- Creating Reports and Dashboards based on the customer requirement.
- Creating Reports which helps in providing the logs for the alerts, for finding any possible threats.
- Analyze a variety of network and host-based security appliance logs (Firewalls, NIDS, HIDS, Sys Logs, etc.) to determine the correct remediation actions and escalation paths.
- Work under supervision of technical lead to accomplish assigned tasks.
- Change Management/ Implementation: Independently implement changes to meet customer infrastructure needs within area of technical responsibility
- Patch and Security Management: Apply patch and security changes per policy.
- Configuration Management: Ensure Configuration Management Database (CMDB) entries are complete and accurate.
- Quality: Provide continual improvement recommendations for direct responsibility area (process improvement, technical standard updates, etc).
- Project Management: Participate in customer and internal projects, including transformation.
- Customer Relationship Management: Set expectations with customers and/or internal businesses/end users within defined parameters.
- Teamwork: Work as part of a team, which may be virtual and/or global. Participate as part of a team and maintains good relationships with team members and customers
Skill
1-3 years of relevant experience
Typical skills include:
- Sufficient depth and breadth of technical knowledge to be individually responsible for the implementation of a specific deliverable.
- Understanding of technology in direct responsibility (SIEM, XDR, EDR, MDR)
- General understanding of related technologies (Networking, Operating Systems)
- Customer Service
- General Project Management (Basic)
- Customer/Vendor Management (Basic)
- Able to communicate broad and specific concepts with team and to peers.
- Able to produce documentation for use by team and customer.
- Good verbal & written communication skills
- Proactive approach to meet & exceed goals
Qualification & Experience
Bachelor's Degree in Engineering, Computer Science, Electronics & Communication
1 - 3 years of relevant experience in SOC domain
Understanding of ITIL process
Security related certifications (Security+, CEH) will be an added advantage
