Technical Director

• Drive diversification of our teams skills across different technologies, platforms, and business models.
• Ensure that the solutions we deliver are properly architected, developed, and delivered.
• Strategize with sales prospects and existing clients on innovative technology solutions to mission-critical business needs. Articulate the solutions and quantify cost and timeline estimates, in collaboration with other team members.
• Drive and/or support business development including sales calls, preparing technical responses with estimated project scope, costs, duration, and resource requirements in written proposals.
• Guide project teams on their eCommerce programs.
• Recommend best practices based on past experience, research, frameworks, design patterns, and visionary thinking.
• Provide thought leadership as we explore new ways to develop and grow our Cloud Services, providing state-of-the-art solutions to our customers.
• Participate in recruiting (sourcing & interviewing) of technical staff.
• Lead and manage a team of highly technical, highly capable eCommerce Strategists, Architects, and Developers from both the project and career perspectives.
• Responsible for some staff performance reviews.

Qualifications:

• Must have at least 15 years of IT experience with 10+ years in the eCommerce domain.
• Provide Technical Leadership to our India offices.
• Effectively manage customer expectations and communicate effectively with sales and development teams.
• Promptly address customer concerns and requests for assistance.
• Actively search for opportunities to expand our business within existing accounts.
• Skilled at operating effectively and efficiently in an environment of change and ambiguity.
• Liaise with our other delivery centers via regular early morning and evening videoconferences.

Skills Required:

• Candidate must have a strong technical background in eCommerce, preferably in an enterprise eCommerce platform - Magento - and must have strong expertise in Java.
• Experience with related/competing technologies is a plus.
• Strong background in the web systems integration industry.
• Exposure to Cloud and Digital Marketing solutions will be a big plus.
• Ability to quickly adapt to new and evolving cloud technologies (if not already exposed).
• Exposed to multiple methodologies including Agile / Scrum, waterfall, Rapid Prototyping, XP, etc., and have the ability to assess what makes the most sense for each client's specific needs.
• Excellent verbal and written communication of technical and business issues is critical.
• Excellent written communication (proposals, writing project work plan, overseeing system design, project artifacts).
• Team player with strong listening and interpersonal skills; strong desire to take on constructive feedback/coaching and make definitive changes; self-awareness and the ability to adapt communication and interaction styles to best suit an audience, situation, or desired outcome.
• Integrity-driven to make and deliver achievable commitments.
• Flexibility and respect for company culture and co-workers.