Technical Delivery Lead

About IDfy -

IDfy is building the foundational layer of trust for the modern world, providing the essential infrastructure that global businesses,from digital banks to e-commerce giants,rely on to operate securely.

Our unified, AI-powered TrustStack integrates three core platforms; OnboardIQ, OneRisk, and Privy, to ensure that customer onboarding is secure, risk management is smarter, and privacy compliance is effortless, with a proven track record of processing over 200 million unique verifications annually.

IDfy has established itself as a dominant force in Southeast Asia, ranking amongst the top players in the Philippines and expanding rapidly across Indonesia and Singapore. Our momentum continues to build with a strong, growing presence in the UAE and an active roadmap for entry into Australia.

Role Overview -

The Technical Delivery Head will lead delivery across client, single-tenant, and multi-tenant environments.

The ideal candidate possesses the technical depth required to explain platform architecture and deployment methodologies to Enterprise Architects and CISOs. They should have extensive experience delivering cloud projects, preferably within banking or other highly regulated sectors.

The successful candidate likely began their career in a technical role, progressed to seniority, and eventually transitioned into a business-focused leadership position, ideally within a large IT services firm.

Requirements -

• Expertise: Deep knowledge of cloud systems is essential
• Experience: 15+ years of professional experience
• Presence: Exceptional communication skills and a commanding professional presence
• Versatility: The maturity to engage with C-suite clients and the technical street cred to earn the respect of the core engineering team

Here's What Your Day Would Look Like...

• Gain a deep understanding of the existing platform, products, architecture, various deployment models, industry direction, and product roadmap
• Active participation in client workshops along with Presales and the PMO team; serve as the single point of contact for them from a technology delivery and execution perspective
• Walkthrough our architecture and understand the scope of change required for client-specific changes
• Implement client-specific customer journeys
• Manage stakeholders and negotiate with them on viable plans and scopes for deployment. Provide high-level sizing based upon client-specific requirements. Foresee challenges and plan for them with the PMO who track the plan.
• Own the standard infrastructure, architecture, and DevOps blueprint. Work with platform, product, and engineering to keep it updated
• Run the delivery show—own the health of programs across product, tech, infra, QA, and business for client deliveries
• Partner with senior leadership to align delivery with business priorities, product strategy, and customer needs
• Drive visibility and accountability—clearly cut through the noise
• Solve complex delivery puzzles—handle escalations, unblock teams, and guide programs across the finish line (and overit). Continuously improve everything—how we estimate, track, collaborate, and celebrate delivery