Technical Coordinator App Support & IT Operations

Company: Lifebynery Consultancy Private Limited (AstroPrrofound)

Experience: 1–3 Years

Employment Type: Full-time

Work Mode: Remote

About the Company

AstroPrrofound is a technology-driven astrology consultation platform connecting users with experienced astrologers through personalized digital services.

We are looking for a proactive Technical Coordinator to manage application support, IT infrastructure, system integrations, and daily technical operations.

Key Responsibilities

• Maintain and troubleshoot customer and astrologer apps, admin panels, and backend systems.
• Resolve application bugs, payment issues, and other technical concerns.
• Manage servers, hosting, deployments, backups, and application updates.
• Handle integrations with CRM, Zoho, Razorpay, WhatsApp, Justdial, and other platforms.
• Manage domains, DNS, business email accounts, and system access.
• Ensure information security, data protection, and access management.
• Coordinate with developers, technology vendors, and external service providers.
• Maintain technical documentation and provide regular updates to management.

Qualifications & Skills

• 1–3 years of relevant experience in application support, IT operations, or technical coordination.
• Bachelor's degree in Computer Science, IT, or a related field.
• Knowledge of Android/iOS applications, backend systems, APIs, and server management.
• Familiarity with cloud hosting, third-party integrations, and payment gateways.
• Basic understanding of cybersecurity and data protection.
• Strong troubleshooting, coordination, and communication skills.
• Ability to independently handle technical issues in a remote working environment.