- To provide 3rd level consultation to debug sophisticated unusual network topologies with mixed media protocols (Data Center Switching) to Cisco customers.
- Work on complex problems where analysis of situations requires in-depth evaluation of factors.
- Provide systems/product training to customers and giving towards building a knowledge base for customer support and internal partners.
- Effectively craft and utilize complex lab setups to duplicate and address problems, validate planned changes to software design.
- Focal point for high impact, large enterprise account problem resolution related to their Data Centers.
- Collaborate with VARs, OEMs, end-users, and internal engineering departments to drive quality into the product.
- Interacts across Global TAC teams and development teams at peer level.
- You will represent Cisco every day in every case, always thinking in the best interest of our customers.
Minimum Qualifications (Provide up to five (5) bullet points
- Typically requires bachelor s degree in a technical field or equivalent plus 8-10 years related Data Centre related experience.
- CCNA / CCNP / CCIE - DC, Will be an added advantage.
- In-depth knowledge of the following areas: Data Centre Networking and Data Centre Products.
- You should have good experience in Networking industry experience and knowledge of products and protocols.
- You are a trusted resource in the areas of Nx-OS, IOS-XR, IOS-XE and its underlying platforms and technologies (Routing Switching protocols, Datacenter technologies and related capabilities).
Preferred Qualifications (Provide up to five (5) bullet points:
- Data Center Layer 2 overlays for example VXLAN, EVPN
- Layer 2 security features for example port security, MACsec, ACL, private VLANs
- Layer 3 Overlay Protocols
- Network management protocols for example PTP, NTP, DNS, DHCP
- Experienced level knowledge in the areas of: IP internetworking, LAN Switching Protocols (MLS, CEF, Trunking (802.1Q), STP, HSRP, LACP/PAGP), IP Routing protocols (IGRP, OSPF, EIGRP, BGP)
- A good understanding on ACI will be an added advantage
- Customer handling skills.
Role: Switching / Router Engineering
Industry Type: IT Services & Consulting
Department: Engineering - Hardware & Networks
Employment Type: Full Time, Permanent
Role Category: Telecom
Education
UG: B.Tech/B.E. in Any Specialization, Any Graduate
PG: Any Postgraduate
