Technical Consultant

Role and Accountabilities:

• This will suit an experienced ServiceNow professional with a successful recent track record
• The ideal candidate will want to prove themselves quickly to get a reputation for success in this large and passionate organization
• Candidates will be experienced in leading ServiceNow for 3 to 5 years engagements end to end, In addition, the successful candidate(s) will be responsible for, but not limited to, the following duties: 1to 2 years Experience with HRSD Implementation Basically run workshops, gather requirements etc
• Experience with CMDB Integration
• Expertise and delivery for ServiceNow based consulting initiatives
• Define business problems/opportunities with constraints, goals, budgets and timelines Communicates technical problems and solutions to both technical and non-technical audiences Ability to convey complex technical concepts in understandable business terms Consults with business analyst/project manager to develop appropriate technical solutions
• Document and gain acceptance/ approvals of selected final solutions Execute technical solutions in capacity as a ServiceNow lead, subject matter expert
• Coach and advise other Developers Key Skills: Hands-on experience in the following ServiceNow HRSD applications/features: Case Management
• Knowledge management Portal scripting and custom widgets Employee
• Document Management Enterprise Onboarding Transitions 3rd party Integrations like Workday, Oracle HCM, SuccessFactors, Kronos Group etc
• Chat Virtual Agent
• Qualifications Experience Requirements: Should have 5 years of experience with HRSD Implementation experience Minimum of 5 years of ServiceNow design and development experience Experience developing ServiceNow solutions and technical design documents from business requirements At least two full lifecycle ServiceNow implementations in the role of a lead consultant

Enterprise/large Service Management implementation experience

Programming expertise in Java, JavaScript or other functional programming languages

Demonstrated understanding of ITIL practices Certifications ServiceNow certifications

- Service Now System Administrator, Certified Implementation Specialist is must ITIL v3 certification Excellent analytical and problem

-solving skills Excellent verbal and written communication skills Strong presentation development and Customer Presentation skills Successful teamwork experience demonstrated leadership abilities.

Nice to have: HRSD certification.

Role: Technical Consultant

Industry Type: IT Services & Consulting

Department: Consulting

Employment Type: Full Time, Permanent

Role Category: IT Consulting

Education

UG: Any Graduate

PG: Any Postgraduate