Position: Technical Consultant Microsoft Dynamics 365 CRM
Experience: 4+ Years
Location: Mumbai (Andheri East)
Employment Type: Full-Time
Interested Candidate must apply on:- https://hr1.to//96f8f9
Role Overview:
We are seeking a skilled and motivated Technical Consultant with hands-on experience in Microsoft Dynamics 365 CRM (Customer Engagement). The ideal candidate will be responsible for delivering high-quality CRM solutions through customization, integration, and technical development, supporting business transformation and digital initiatives.
Key Responsibilities
- Lead and participate in the design, development, and deployment of Dynamics 365 CRM solutions.
- Collaborate with functional consultants and business stakeholders to gather requirements and translate them into technical specifications.
- Perform customizations, configurations, and extensions using JavaScript, C#, Plugins, and Workflows.
- Develop and maintain custom reports using SSRS and FetchXML.
- Implement and manage Power Platform components including Power Automate and Power Apps.
- Design and develop Azure-based integrations using Logic Apps, Azure Functions, Web Jobs, and RESTful Web Services.
- Execute data migration strategies using appropriate tools and methodologies.
- Build and maintain CI/CD pipelines using Azure DevOps for automated deployments and version control.
- Utilize XRM Toolbox and SDK tools for system administration and optimization.
- Provide technical support and troubleshooting for CRM-related issues.
- Document technical designs, development processes, and user guides.
Technical Skills & Expertise
CRM Development & Customization
- Strong proficiency in:
- JavaScript, C#, Plugins, Workflows, Form Scripting
- SSRS with FetchXML for custom reporting
- Entity customization, business rules, and process flows
Power Platform
- Experience with:
- Power Automate (Flow creation and management)
- Canvas and Model-Driven Power Apps
Azure Integration
- Hands-on with:
- Azure Functions, Logic Apps, Web Jobs
- REST APIs and Web Services
- Authentication and authorization using Azure AD
Data Management & Migration
- Knowledge of:
- Data import/export tools
- KingswaySoft, Scribe, or other ETL tools
- Data mapping and transformation techniques
DevOps & Tools
- Familiarity with:
- Azure DevOps Boards, Repos, Pipelines
- CI/CD implementation
- XRM Toolbox, Plugin Registration Tool, Configuration Migration Tool
Preferred Qualifications
- Experience in migrating on-premise CRM to Dynamics 365 Online.
- Microsoft certifications such as:
- MB-210: Microsoft Dynamics 365 Sales
- PL-400: Power Platform Developer
- Exposure to Agile/Scrum methodologies.
Soft Skills
- Strong analytical and problem-solving abilities.
- Excellent communication and collaboration skills.
- Ability to work independently and in a team-oriented environment.
- Proactive attitude towards learning and adapting to new technologies.
