Technical Authority Expert

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About this opportunity:

At Ericsson, we are on a journey to shape the future of technology and connectivity. We are looking for a skilled and driven Citrix Engineer who brings deep technical expertise in virtual desktop infrastructure and a passion for delivering seamless end-user computing experiences. This role is an opportunity to work in a dynamic, high-availability enterprise environment where your knowledge will directly impact business outcomes for global clients.

What you will do:

• Prioritize and manage major incidents based on business impact, ensuring timely resolution and minimal disruption to client operations
• Adapt and align technology solutions to evolving customer and business requirements
• Analyze and research integration options to ensure seamless collaboration with existing external systems
• Provide and receive technical direction to ensure deliverables are met within agreed timelines and quality standards
• Continuously monitor system performance and enforce compliance with established security standards and organizational policies
  
  

The skills you bring:

• 5 to 8 years of overall experience in the Citrix technology domain
• 5+ years of hands-on experience in Citrix Virtual Apps and Desktops 7.x environments strong experience in Citrix deployment, Security & Management.
• Hands-on knowledge of Citrix Session Optimization and performance tuning, including coordination with infrastructure teams for updates and patching
• Proven ability to implement best practices, optimization, and fine-tuning across Citrix infrastructure components
• Proficiency in granular monitoring and proactive management to identify and address potential issues across core Citrix infrastructure
• Demonstrated expertise in Golden Image creation (Manual/Automated build) and vDisk sealing processes (Manual/Automated)
• Knowledge of Citrix NetScaler (ADC) integrated with StoreFront and DDCs
• Knowledge of Citrix ADM and Citrix Director for user session management and reporting
• Familiarity with Citrix ShareFile and Mobile Device Management (MDM) solutions
• Knowledge of Microsoft Azure Virtual Desktop (AVD)
  
  

Why join EricssonAt Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world's toughest problems. You´ll be challenged, but you won't be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you applyClick Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city: India (IN) || Bangalore

Req ID: 788521