Technical Associate - Data Center Operations

Inviting applications for the role of Data Center Operations

Responsibilities:

• DC Hands & Feet: Operations and management for the supported systems with hands on experience on physical Datacenter support, operations
• Knowledge on Life cycle management of the hardware and software
• Manage, Configure HPE, Dell Blade and Rack servers and manage and maintenance H/W, Regular check-up of Servers and Storages
• Monitor all software and hardware products and ensure compliance to Data Centre standards and systems.
• Troubleshooting on physical hardware like blades / standalone / chassis / storage
• Firmware upgrade planning, schedule, and execution in coordination with Operation Lead and Staff team
• Faulty part replacement if required.
• Creating case for hardware issues with vendors.
• Vendor Management and Coordination.
• Coordinate for remote Data Centre Location for scheduled maintenance and support.
• Datacenter Emergency Response
• Follow up Auto Generate email from vendor side
• New setup installation based on the scope.
• Networking site cable connectivity
• Change management for planning outageand CAB
• Assist with process improvements and best practices in data centre operations
• Self-driven and able to work independently and work closely with Customer, Ops Leads and Team

Qualifications we seek in you!!!

Minimum qualifications / Skills

Bachelor%27s Degree required. Preferably in Computer Science, Information Systems, or related field

Preferred qualifications / Skills

Very good written and presentation / verbal communication skills with experience of customer interfacing role. In-depth requirement understanding skills with good analytical and problem solving ability, interpersonal efficiency, and positive attitude