Technical Architect - ServiceNow
Job Description
- 5+ years experience implementing, configuring, and customizing ServiceNow
- 5 years of experience with common web technologies and networking (e.g. XML, HTML, AJAX, CSS, HTTP, TCP/IP, etc.)
- Detailed knowledge of ITIL methodologies, IT architecture, JavaScript and web software design principals
- Working knowledge and experience of IT Service Management processes (Incident, Problem, Change, Release, SLM, Service Catalog)
- Detailed knowledge of relational databases
- Directory service integration experience (Active Directory, LDAP, etc.)
- Detailed knowledge of Single Sign-on using various authentication methods (token, SAML 1.1, SAML 2.0)
- Detailed knowledge of Web Services integrations (SOAP, REST)
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