The Technical Architect is responsible for designing and leading the delivery of complex, scalable Salesforce solutions for enterprise customers. This role combines strategic architecture vision with hands-on technical depth across the Salesforce platform, integrations, and enterprise systems.
You are both a big-picture architect and a deep technical problem solver, capable of designing resilient, high-volume systems that scale seamlessly with long-term business growth. You bring a strong balance of technical expertise, system architecture experience, and enterprise consulting skills to ensure solutions are robust, secure, and future-ready.
Key Responsibilities
Key Skills & Qualifications
Client & Stakeholder Collaboration
Partner with client stakeholders to define requirements, deliverables, timelines, and expectations.
Translate business needs into well-architected Salesforce solutions aligned to strategic objectives.
Identify gaps between current and target-state architectures and recommend actionable solutions.
Architecture & Technical Leadership
Lead technical design sessions and document end-to-end solution architectures.
Define scalable, performance-driven system architectures leveraging Salesforce best practices.
Provide technical oversight and governance across Salesforce implementations.
Liaise with teams to support and optimize client solutions.
Define event-driven and asynchronous architecture patterns using Platform Events, CDC, Streaming APIs, and message-based integrations.
Architect scalable, loosely coupled systems leveraging async processing patterns to handle high-volume, high-throughput workloads.
Guide teams on selecting appropriate sync vs async integration strategies based on performance, reliability, and business criticality.
Development, Integration & Delivery
Oversee technical delivery of custom development, integrations, and data migrations.
Ensure proper use of design patterns, large data volume strategies, and platform limits.
Lead and enforce coding standards
Deep-dive into complex technical issues and support troubleshooting and root-cause analysis.
Pre-Sales & Advisory Support
Participate in discovery sessions, technical deep dives, and Proof-of-Concept (POC) development as needed.
Provide architectural guidance during sales and solutioning phases.
Delivery & Utilization
Travel to client sites as required (estimated 5075%).
Expert-level knowledge of the Salesforce product suite, including Sales, Service, Experience (Community) , good to have industry clouds experience and Marketing Clouds
Proven ability to design enterprise-scale, performance-optimized, and secure solutions.
Strong understanding of:
Salesforce data models, sharing, and visibility architectures
Architect and govern solutions to handle large data volumes by proactively designing for Salesforce platform limits, performance optimization, and scalability.
Authentication and identity patterns (SAML, SSO, OAuth)
Integration strategies using APIs, ETL tools, CPQ, marketing automation, and reporting platforms
Provide architectural oversight for environment management, release orchestration, CI/CD frameworks, and version control strategies, ensuring predictable, enterprise-scale delivery.
Platform security concepts including TLS and SSL
Extensive experience defining enterprise architecture landscapes and delivering target-state solutions.
Strong background in large-scale web application development or full software lifecycle delivery.
Active Salesforce certifications or ability to obtain relevant certifications upon hire.
Bachelor's degree or equivalent professional experience.
914 years of CRM experience, including 8+ years on the Salesforce platform.
