The Technical Architect is responsible for designing and leading the delivery of complex, scalable Salesforce solutions for enterprise customers. This role combines strategic architecture vision with hands-on technical depth across the Salesforce platform, integrations, and enterprise systems.
You are both a big-picture architect and a deep technical problem solver, capable of designing resilient, high-volume systems that scale seamlessly with long-term business growth. You bring a strong balance of technical expertise, system architecture experience, and enterprise consulting skills to ensure solutions are robust, secure, and future-ready.
Key Responsibilities
- Client & Stakeholder Collaboration
- Partner with client stakeholders to define requirements, deliverables, timelines, and expectations.
- Translate business needs into well-architected Salesforce solutions aligned to strategic objectives.
- Identify gaps between current and target-state architectures and recommend actionable solutions.
- Architecture & Technical Leadership
- Lead technical design sessions and document end-to-end solution architectures.
- Define scalable, performance-driven system architectures leveraging Salesforce best practices.
- Provide technical oversight and governance across Salesforce implementations.
- Liaise with teams to support and optimize client solutions.
- Define event-driven and asynchronous architecture patterns using Platform Events, CDC, Streaming APIs, and message-based integrations.
- Architect scalable, loosely coupled systems leveraging async processing patterns to handle high-volume, high-throughput workloads.
- Guide teams on selecting appropriate sync vs async integration strategies based on performance, reliability, and business criticality.
- Development, Integration & Delivery
- Oversee technical delivery of custom development, integrations, and data migrations.
- Ensure proper use of design patterns, large data volume strategies, and platform limits.
- Lead and enforce coding standards
- Deep-dive into complex technical issues and support troubleshooting and root-cause analysis.
- Pre-Sales & Advisory Support
- Participate in discovery sessions, technical deep dives, and Proof-of-Concept (POC) development as needed.
- Provide architectural guidance during sales and solutioning phases.
- Delivery & Utilization
- Travel to client sites as required (estimated 50–75%).
Key Skills & Qualifications
- Expert-level knowledge of the Salesforce product suite, including Sales, Service, Experience (Community) , good to have industry clouds experience and Marketing Clouds
- Proven ability to design enterprise-scale, performance-optimized, and secure solutions.
- Strong understanding of:
- Salesforce data models, sharing, and visibility architectures
- Architect and govern solutions to handle large data volumes by proactively designing for Salesforce platform limits, performance optimization, and scalability.
- Authentication and identity patterns (SAML, SSO, OAuth)
- Integration strategies using APIs, ETL tools, CPQ, marketing automation, and reporting platforms
- Provide architectural oversight for environment management, release orchestration, CI/CD frameworks, and version control strategies, ensuring predictable, enterprise-scale delivery.
- Platform security concepts including TLS and SSL
- Extensive experience defining enterprise architecture landscapes and delivering target-state solutions.
- Strong background in large-scale web application development or full software lifecycle delivery.
- Active Salesforce certifications or ability to obtain relevant certifications upon hire.
- Bachelor's degree or equivalent professional experience.
- 9–14 years of CRM experience, including 8+ years on the Salesforce platform.
